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Technical Support for Backup, Restore, Sync, Clone
Updated May 20, 2026
Before seeking technical support, first, we suggest you refer to our tutorials at: /features/
If you cannot find what you are looking for and need further help, please do not hesitate to send an email to [email protected] , or visit https://www.ubackup.com
If you encounter a problem, there is a "log" folder in the installation directory of the program. If necessary, you could compress it to a ".zip" file and send to us so we can help you more efficiently.