This passage shows why Windows Hello PIN not working or PIN is not available Windows 11 may happen and how access issues arise when you forgot the password on your computer system
✔️ Key Points:
• This article explains the “Windows Hello PIN This Option Is Currently Unavailable” error, which usually happens due to corrupted PIN data, TPM issues, system updates, or account changes, and it can prevent users from signing in normally on Windows 10 and Windows 11.
• It introduces a practical solution using AOMEI Partition Software, which allows users to reset or remove Windows passwords without logging in by creating a bootable USB and regaining access to the locked system safely.
• One important fix method is resetting TPM, since Trusted Platform Module errors or corrupted security data can break Windows Hello PIN verification and stop the PIN login from working properly.
• It also explains alternative ways to regain access, such as disabling or removing Windows passwords after login or changing sign in settings through Windows Accounts once system access is restored.
• Overall, the error is usually not serious and can be fixed without reinstalling Windows, as most users can resolve it by resetting the PIN, repairing TPM, or using recovery tools like AOMEI Partition Software to restore normal access.
When you see the “Windows Hello PIN this option is currently unavailable” error, it is often caused by damaged PIN data, permission problems, or system issues that stop Windows from verifying your sign in settings. In some cases, malware or corrupted system files can also trigger the problem. Instead of spending time trying different fixes that may not work, using a reliable password reset tool can be a much easier solution.
AOMEI Partition Software provides a practical way to reset or remove Windows passwords without logging in and without affecting your personal files. Its Reset Windows Password feature allows users to create a bootable USB on any working Windows PC, then use it to access the locked computer and reset the password quickly. The software supports Windows 11, 10, 8, 8.1, and 7, making it useful for different devices and system versions.
Besides password reset, it is also a complete disk management tool with features like partition management, boot repair, and data recovery. With its simple interface and clear steps, even non technical users can handle the password reset process more smoothly and regain access to their PC with less stress.
Step 1. Find a working Windows computer and plug in an empty USB flash drive.
Step 2. Download, install, and launch AOMEI Partition Software.
Step 3. Open the software, navigate to the Tools menu at the top, and click Reset Windows Password.
Step 4. Click Next to confirm you want to create a WinPE bootable media.
Step 5. Select USB Boot Device, choose your connected flash drive, and click Proceed. (This will format the USB, so ensure it is empty).
Once the process is finished, unplug the USB drive.
Step 1. Insert the newly created AOMEI USB drive into your locked computer. Turn the computer on and immediately press your BIOS/Boot Menu key repeatedly (usually F9, F10, F12, or DEL, depending on your PC manufacturer).
Step 2. Change the boot order so the computer boots directly from the USB drive.
Step 3. The AOMEI interface will load on your screen. A window will pop up asking you to select the Windows operating system. Select your Windows OS and click Next.
Step 4. Select the locked Administrator Account from the list.
Step 5. Check the box next to Remove Account Password (or choose Reset Account Password to type a new one) and click Next.
Step 6. Click OK to confirm the operation. Then click Reboot, remove the USB drive, and wait for your computer to start directly on the desktop without asking for a password.
Resetting the TPM may help restore normal PIN access when Windows Hello PIN not working. TPM, also called Trusted Platform Module, stores important security information related to Windows Hello and device encryption. When TPM data becomes corrupted or outdated, you may see errors like Windows Hello PIN This Option Is Currently Unavailable or PIN is not available Windows 11. Resetting TPM can refresh these settings and help Windows create a new PIN configuration correctly.
Step 1. Press the "Windows + R" keys together, type "tpm.msc", and press "Enter" to open TPM Management.
Step 2. In the right panel, click "Clear TPM" under the Actions section.
Step 3. Follow the on screen instructions and restart your computer when prompted.
Step 4. After restarting, sign in to Windows and go to "Settings" > "Accounts" > "Sign in options".
Step 5. Create a new Windows Hello PIN and check whether the issue has been resolved successfully.
If you can still access Windows system using another administrator account, removing the password for a different user is usually simple.
No matter whether the account uses a local password or a Microsoft account, Windows includes built in tools that can help turn off the sign in password. This method may also help when Windows Hello PIN not working issues prevent normal sign-in access.
Step 1. Press the "Windows + R" keys to launch the Run box. Type "netplwiz" in the box and then click hit "OK".
Step 2. In the "User Accounts" window, select an account and uncheck the checkbox above the "Users must enter a user name and password to use this computer" option, and click "Apply".
Step 3. In pop-up dialog, enter the chosen user password and click on the "OK" button to save the changes. Next time when you boot up the computer, you can bypass Windows password and directly access the system.
If you still remember your current password and can sign in normally but want to avoid the Windows Hello PIN not working issues in the future, removing the Windows password through Settings is one of the easiest methods.
Windows allows users to manage sign in options directly from the Accounts section without using Command Prompt or additional tools. This method works well for users who want faster access to their PC or no longer want to enter a password every time Windows starts. Once the password is removed, you can log in to Windows automatically without entering credentials.
Step 1. Press the "Windows + I" keys at the same time to open Windows Settings and click "Accounts" from the options.
Step 2. Choose "Sign-in options" from the left panel and click the "Change" button under the "Password" section.
Step 3. Type your current password and click the "Next" button.
Step 4. To remove the existing password, just leave the "New password", "Reenter password", and "Password hint" empty and then click "Next". After that, you can bypass Windows login password successfully.
Many Windows 10 and Windows 11 users suddenly see the message “Windows Hello PIN this option is currently unavailable” when trying to sign in or set up a PIN. This issue usually appears after a system update, account change, TPM problem, or damaged sign in files.
A lot of people think their Microsoft password is broken, but in most cases, the Microsoft account password still works normally. The problem is usually connected to Windows Hello itself.
| Item | What It Means |
|---|---|
| Windows Hello PIN | A local sign in method stored on the device |
| Microsoft Password | The password for your Microsoft account online |
| Common Error Cause | TPM issue, corrupted PIN files, disabled Hello service |
| Can You Still Use Password? | Usually yes |
| Typical Situation | PIN login suddenly disappears after restart or update |
| Quick Fix | Remove and recreate the PIN |
| Advanced Fix | Reset NGC folder or repair TPM |
Windows Hello PIN and Microsoft password are related, but they are not the same thing. Your Microsoft password connects to your Microsoft account services like Outlook, OneDrive, and Microsoft Store. The Windows Hello PIN is mainly for quicker local device sign in.
When the “this option is currently unavailable” message appears, Windows may fail to verify the existing PIN data. This can happen if the TPM security chip stops responding correctly, the PIN configuration becomes corrupted, or Windows cannot access the required system files.
In many cases, users can still sign in with “Sign in options” and choose the account password instead. After entering Windows, removing the old PIN and setting up a new one often fixes the issue. If the PIN settings page is completely unavailable, repairing the NGC folder, checking TPM status, or updating Windows security components may be necessary.
What usually triggers this error? Some common situations include:
| Situation | Possible Result |
|---|---|
| Windows update interrupted | PIN settings stop working |
| Motherboard or TPM reset | Windows Hello trust broken |
| Microsoft account changed | PIN becomes invalid |
| Corrupted user profile | Hello configuration damaged |
| Disabled security services | PIN setup unavailable |
| SSD cloning or migration | TPM identity mismatch |
This issue looks serious, but it is usually repairable without reinstalling Windows or losing personal files.
The “Windows Hello PIN this option is currently unavailable” error is usually related to damaged PIN settings, TPM problems, or Windows security issues. In many cases, the problem can be fixed by resetting TPM, removing the old PIN, or changing sign in settings. If you cannot access the system at all, tools like AOMEI Partition Software can help reset the password and regain access without losing personal files. By understanding the possible causes and using the right solution, most users can restore normal Windows sign in successfully.
📢 How to fix Windows Hello This Option is currently unavailable?
You can fix the “Windows Hello This Option Is Currently Unavailable” error by restarting your computer, resetting the TPM, removing and recreating the PIN, or checking Windows updates. In some cases, damaged PIN files or disabled security services may also cause the problem. If you can still access Windows with your Microsoft password, go to Settings > Accounts > Sign in options and create a new PIN again.
📢 How do I change my PIN but it says this option is currently unavailable?
If Windows does not allow you to change your PIN because the option is unavailable, you can first try signing in with your Microsoft password and then remove the old PIN from Sign in options. If you are locked out completely, AOMEI Partition Software can help reset or remove the Windows password by creating a bootable USB on another computer. After regaining access, you can set up a new Windows Hello PIN normally.
📢 Why is Microsoft saying my PIN is unavailable?
Microsoft usually shows the “PIN is unavailable” message when Windows Hello cannot verify your existing PIN information. This may happen after a Windows update, TPM reset, motherboard change, corrupted user profile, or damaged PIN files. In most cases, your Microsoft account password still works even when the PIN stops working.
📢 How many PIN attempts can you have on Windows?
Windows usually allows several incorrect PIN attempts before temporarily locking the PIN sign in option for security reasons. The exact number may vary depending on your device security settings and organization policies. After too many failed attempts, Windows may ask you to wait or sign in using your account password instead.