The WinPE Bootable Media Cannot Recognize Some Devices

Solution for the WinPE Bootable Media cannot recognize some devices.

Lily

By Lily Updated on November 12, 2025

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This article applies to: all versions of AOMEI PE Builder

Introduction

After you create bootable media with AOMEI PE Builder successfully, you can boot from it. But when you boot into the WinPE, maybe some devices are not visible, such as USB drive, network card, mouse, keyboard, etc. The reason may be that it does not integrate related drivers somehow. Usually, the bootable media will integrate these main drivers into your computer automatically.

Situation 1

The bootable media cannot recognize your mouse and keyboard.

Solution:

Step 1. Please check if they are wireless mouse and keyboard. We suggest that you use wired mouse and keyboard since AOMEI PE Builder does not fully support wireless mouse and keyboard at present.

Step 2. Download WinPE creating environment from the internet and create the boot disk again.

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Step 3. You may need to add USB 3.0 driver to the boot disk.

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Choose and add the “inf” file of USB 3.0 driver in your computer. The “inf” file is located in this path (C:\Windows\System32\DriverStore\FileRepository).

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Situation 2

The bootable media cannot recognize your HDD/SSD.

Solution:

You may need to add HDD/SSD driver to the boot disk.

Step 1. Download Dism++ from here: http://www.chuyu.me/en/index.html

Step 2. Unzip the file and run Dism++x64.exe or Dism++x86.exe directly.

Step 3. Click Drivers-->Storage Controller, remember to tick the option “Display in-box driver”.

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Step 4. We assume your SSD is Samsung, choose secnvme.inf and click “Export”.

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Step 5. Open AOMEI PE Builder and add the exported driver.

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Situation 3

The bootable media cannot access network path.

Solution:

Please export the NIC driver and then add it to the boot disk. Here we take Realtek as an example:

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Note:

You can use this method to add drivers to the AOMEI Backupper boot disk, too. Click Tools > Create Bootable Media > Add Drivers.

Add Drivers

 

Lily
Lily · Editor
Lily Green joined AOMEI in 2018 and has since become a professional in the areas of data protection and data transfer. She is committed to helping users protect their precious computer data and troubleshoot Windows system errors. She consistently stays vigilant about the latest trends in technology, guaranteeing that the given information aligned with the ongoing advancements in the field.