Solution to invalid image file. When you restore an image or check image integrity on completion, you may receive this error.
Introduction:You might run into this issue while you do a backup.
Backup is initializing...
Backing up the information of storage device...
Backing up of the volume 0...
Backing up data...
Backing up of the volume 0 done.
Backing up of the volume 1 (C:)...
Backing up data...
Backing up of the volume 1 (C:) done.
Checking private structures...
Checking backup data...
Information Code:4104
Invalid image file. This file may be not complete or has been damaged, or it does not match with the current software version.
Or
You might run into this issue while you want to restore an image file.
Solution:
1. Have you ticked “Check backup integrity on completion” (as shown below)? If so, you could try to check backup integrity manually again and take a look at if still get “invalid image file” message. Still the same problem, please make a backup again and do not tick that option. Check the image manually after back up.
2. If you run into this issue while you want to restore an incremental image file. Take a look at if you could restore the original full backup file or the previous incremental versions without problem. The incremental image may be damaged, you can't restore it.
3. If you restore the backup file under windows, you could make a WinPE bootable media and boot into winPE to restore again.
If there is still any problem, please feel free to contact our AOMEI Support Team.