Samsung Magician says your drive isn't supported? Find out why—and how to fix it. Plus, discover a powerful alternative tool to clone your HDD or SSD to Samsung SSD.
Seeing the message “This drive is not supported” in Samsung Magician can be frustrating—especially when you’re trying to monitor performance, update firmware, or optimize your SSD. Below are the most common reasons behind this issue:
If your drive is not supported by the Data Migration feature in Samsung Magician, try the best disk cloning software - AOMEI Cloner.
If you encounter Samsung Magician “The selected drive does not support this feature”, don’t worry—there are several proven fixes you can try. Follow the solutions below step by step to restore full functionality.
The most common reason behind this error is using a non-Samsung drive. Here’s what to do:
1. Press Win + X → Device Manager → Disk drives.
2. Check the model name of your SSD. Confirm it is a Samsung-branded SSD (e.g., 970 EVO, 980 PRO).
Tip: If your drive is not from Samsung, Samsung Magician will not support it. In this case, consider using alternative SSD management tools.
Improper connection can cause the drive not supported error in Samsung Magician. Follow the instructions below to fix it:
An outdated or corrupted installation may cause compatibility issues. Here’s how to fix it:
1. Open Samsung Magician. Click Update in the upper-right corner to install the latest version.
2. If updating doesn’t work, you can reinstall Samsung Magician:
Outdated firmware or storage drivers can cause Samsung Magician 870 EVO/990 PRO not supported. Follow these steps to fix it:
👉 Update SSD firmware:
1. Launch Samsung Magician. Click Update in the upper-right corner.
2. If new firmware is available for your Samsung SSD, a message stating "New Version (Version Number)" will appear. Click on Update to proceed.
👉 Update drivers:
1. Press Win + X to open Device Manager.
2. Expand Storage controllers. Right-click your controller → Update driver.
3. Choose Search automatically for drivers. If Windows finds an update, follow the on-screen instructions to install it.
Tip: You can also install the latest NVMe or chipset drivers from your motherboard manufacturer’s website.
RAID mode can interfere with how Samsung Magician detects your SSD. Follow the steps below to disable RAID:
1. Restart your computer and enter BIOS/UEFI (usually Del, F2, or F10).
2. Locate Storage Configuration or SATA Mode.
3. Change from RAID to AHCI. Save changes and reboot.
Notes:
If Samsung Magician shows the “This drive is not supported” error when you try to access the Data Migration feature, you can switch to a reliable third-party cloning tool - AOMEI Cloner. Unlike Samsung Magician, AOMEI Cloner works with all major SSD brands, not just Samsung.
Download AOMEI Cloner and follow the steps below to clone HDD/SSD to Samsung SSD:
Step 1. Install and launch AOMEI Cloner. Next, go to Clone and select Disk Clone.
Step 2. Choose your original HDD or SSD as the source drive and select your new Samsung SSD as the target.
Step 3. Check the SSD Alignment option for peak SSD performance. Then initiate the process by clicking Start Clone.
Tip: If the Samsung SSD is larger than your original drive, click Edit Partitions to adjust partition size on the Samsung SSD automatically or manually.
By applying the fixes offered in this article, you can resolve the Samsung Magician “This drive is not supported” error and regain full control over your SSD. If the issue persists, it may indicate a deeper compatibility limitation, in which case alternative SSD management tools are recommended.
If you need a tool to transfer data from the old HDD/SSD to your new Samsung SSD, give AOMEI Cloner a try. It offers broader hardware support and a smoother cloning experience—making it the best alternative for hassle-free SSD migration.