Backupper standard: Error 4101
I generated a backup task on March 5th 2016 and adding an incremental backup worked several times. Then the backup failed on booting of the laptop (as expected) until now, because I did not attache the external usb drive until today. Now I cannot continue my incremental backup because it seems that the task is not regognized anymore. The drive is read/write and enough space available (you see I checked already out your existing guidance to this error).
I see the task only when I click recovery but when I try to continue it says "unable to get the backup information because the image file does not exist..."
The "Check Image File" feature works only if I manually select the path where the adi files are located and then they can be checked and are OK.
I updated to the current Version but it does not help.
Any more hints?
Thanks a lot for your help
Comments
Please delete the backup task and then import the backup images.
Dear Admin,
Thanks for the prompt response! But I did not receive any email that you responded or I missed it.
it works but I was afraid to "delete the backup" which in fact means only deleting the backup task. Furthermore the import feature was not easy to find. Should be not that "hidden" I would like to suggest.
Sincerely
Carsten