AOMEI Backupper blocked access to all 3 external hard drives
The hard drives still showed up on my system, but I didn't have access to them. I tried a number of things, including the standard rebooting of all devices, etc. I finally got access back by uninstalling AOMEI Backupper and rebooting.
I sort of liked this program until it broke access to my hard drives. What was going on? Before I try reinstalling it (or paying for it), I need to know what happened.
I sort of liked this program until it broke access to my hard drives. What was going on? Before I try reinstalling it (or paying for it), I need to know what happened.
Comments
I am afraid that uninstalling AOMEI Backupper may not work next time and, although I have no experience with AOMEI's support, the trend for the past couple of decades (longer?) has been a severe decline in the quality of customer service, especially when it comes to computer issues.
I used to build and repair PCs. Even though I haven't kept up with advances in recent years, I still know much more than the average user. Often, I'm able to fix problems official support can't, but it is time-consuming and frustrating.
Unfortunately, most tech support has been relegated to non-techs with scripts. If something falls outside the purview of the script, consumers are largely on their own.
I absolutely require access to those external hard drives. What kind of assurances can you provide that your software won't block access to my hard drives forever, that I won't have to spend hours troubleshooting, that I won't have to try a risky restoration of the C drive?
Thanks in advance for your reply,
Iruka