Cannot safely remove my external drive
I am using Aomei Backupper Standard version. Whenever I plug in my external drive, I cannot safely remove when I am done.
Whenever I open the Backupper, even if I do not start any backup task and the Backupper is free, I cannot eject my external drive I assigned for backupping. Tried to stop the service but it did not solve the problem.
I am pretty sure this is because of Aomei Backupper and not from any other application.
Whenever I open the Backupper, even if I do not start any backup task and the Backupper is free, I cannot eject my external drive I assigned for backupping. Tried to stop the service but it did not solve the problem.
I am pretty sure this is because of Aomei Backupper and not from any other application.
Comments
If you're not tranfering any data, you just have to unplug your external drive.
@Mae @Ural, We have fixed the problem. Please download and install the new version to check.
AOMEI Backupper Standard:
https://drive.google.com/file/d/1cfjOXTwMuwBVSOiqxv2_5baN0a5PxuHs/view?usp=drivesdk
If you purchase a license code, you can use it to register on the standard edition.
Is there a fix for the Pro version?
https://drive.google.com/file/d/1G15bdxG187CqhZRbNBgM1D1kcmzV6FlS/view?usp=drivesdk
https://drive.google.com/file/d/1G15bdxG187CqhZRbNBgM1D1kcmzV6FlS/view?usp=drivesdk
Ja immer noch gleiches Anliegen mit der Version.
I use a hot swap bay, and, hard drive. When The backup is done, I use HotSwap! to saftley remove the drive. I've been doing this for several years.
After the Backupper 6.3 update, I receive...
Problem uninstalling 'drive name' SATA Disk Device cannot be uninstalled right now because the device requested a system restart.
The drive dissapears from FileExplored and 'Disk Management'. But, I restart the system, then I can saftley remove.
I tested with 3 different HD's, on 2 desktops each running Backupper 6.3.
I can use use any other method & program to caopy/backup, and, saftley remove with no isses.
I also tested by re-installing 6.1, but same issue. So, there are probably reminents left causing this.
This occurs ONLY when an external drive is mounted (Hot swap or USB), then Backupper is started. Or, Backupper is started, an external drive is mounted, and Backupper rescans.
If Backupper is started & exited, then an external drive is mounted. It can be safely removed.
A support request with log as in the instructions is requested :
https://drive.google.com/file/d/1G15bdxG187CqhZRbNBgM1D1kcmzV6FlS/view?usp=drivesdk
@Run2TheWell, Could you try the new version to check if the problem still exists? Please download the new version from the above link.
From the link download, running file, Aomei was Uninstalled Automatically -then Installed Devices Restart-Full Backup.
Wurden Sie vom AOMEI Support Team autorisiert?
Please open a support request
https://www2.aomeisoftware.com/download/adb/AOMEIBackupperStd.exe