Exploring Image on NAS does not work
Dear Support-Team, dear all,
I just installed AOMEI Backupper Standard Edition 4.0.6 (German language) to test your product on a Win 7 PC. I would be happy to buy your tool, if I can get it to do what I need. I want to do my Backups to a NAS.
1) I was pleased with backing up the system and partitions to an ".afi" image on the NAS. (I still have to set up a test system to see if the recovery works properly with this configuration.) Only the File Backup ("Dateisicherung" in German) is quite slow as reported by some users - it takes a long time scanning "authority files", but I would still be happy to use your Backupper.
2) Unfortunately, I cannot explore the images. When choosing the option explore, by clicking on the drop-down menu attached to the image name in the home screen, Backupper is now successful in connecting to the NAS. (Somehow this did not work yesterday, but aborted with a timeout... just like the problem where the Backupper froze the first times when I tried to locate the directory for the backup on the NAS directly by browsing for a network drive instead of using the connect to NAS option...) Anyways, opening the image file from the NAS now seems to works. Also the image is mounted to a drive letter and the whole process is logged as being successful:
"Ausführungszeit: 11.01.2018 22:35:14
Operation: Image montieren 'mount image'
Ausführungsergebnis: Erfolgreich 'successful'
Fehlercode: 0 'Error code: 0'
Beschreibung: Der Vorgang wurde erfolgreich abgeschlossen."
However, I cannot open the mounted drive in the Windows Explorer:
A screen-shot of the same message (from the web) in English:
(Sorry, for further testing I will install Backupper with English language configuration...)
3) Also when opening the "Tools->Explore Image" tool, I do not see the drive letter (when clicking on "back"), so I cannot unmount the image anymore and the drive letter stays visible in the Windows Explorer.
My hunch feeling is, that this is related to my previous problems. These were always centered around the fact that I have to log on to my NAS with a username and password. (The NAS username and password are also not identical to my Windows login and password.) Previously, this had caused Backupper to hang when using the "wrong" way to navigate to locations on the NAS in order to create an image...
Any suggestions are welcome!
With best regards and many thanks,