Windows does not start (error code: 15)
Nice to meet you. My name is Asuka. I am Japanese.
Since I am not good at English, I will post on my google translation.
I am in trouble because the PC does not start.
[Operating environment]
PC: Windows 7 Professional 64bit
Tools: AOMEI Partition Assistant (I am sorry, I do not know the version)
[Operation Details]
1. I executed the join of the partitions.
2. The PC said "Please, restart manually".
3. I shut down the PC and started up.
4. "Error code: 15" is displayed on the PC.
I have read the FAQ (http://www.disk-partition.com/help/errorcode.html).
Since windows does not start, I do not know how to reinstall the program.
I also tried restarting the startup.
"Error code: 0x490" is displayed on the PC.
Please let me know if you know the solution.
Comments
Try and boot from a Windows installation CD...
Select "Repair" on the bottom left before you "install".
Look for "Repair boot option" and see if this solves your problem.
Thank you for your reply!
I will try to do the work you said.
After that, I will report the results.
Sorry I'm late.
The result of "startup repair" was not able to repair the computer automatically.
The root cause found:
------------------------------------------
Due to the installation or update of recently executed drivers, the system may not be able to start.
Repair operation: System file integrity check and repair
Result: Failed. Error code = 0x490
Duration: = 903449 ms
------------------------------------------
Although I tried repair installation from installation CD,
"The system recovery option of this version is incompatible with the version of Windows you are trying to repair, please use a recovery disk compatible with this version of Windows" and proceed did not.
Please tell me if there is no other way.
Can you upload a screenshot of boot interface with error message?
Hi admin.
This is the screenshot of the error message.
Hi Asuka,
I mean a screenshot of this:
"Error code: 0x490" is displayed on the PC.
I'm sorry.
Screenshot is displayed in Japanese, so I posted the translated result.
スタートアップ修復
Startup Repair
詳細および修復の詳細:
Detailed diagnosis and repair:
見つかった根本的な原因:
The root cause found:
------------------------------
最近実行されたドライバのインストールまたは更新のため、システムを起動できない可能性があります。
Due to the installation or update of recently executed drivers, it is possible that the system can not be started.
修復操作:システムファイルの整合性チェックと修復
Repair operating: System file integrity check and repair
結果:失敗しました。 エラーコード = 0x490
Result: Failed. Error code = 0x490
所要時間 = 903449ミリ秒
Time required = 903449 milliseconds
------------------------------
Sorry for the problem you encountered. Did you try to merge 2 partitions? Can you try our program AOMEI Boot Repair to see if it can fix the problem?
Yes, I tried to merge 2(or 3) partitions.
I want to try it, but I don't understand the procedure.
Could you tell me how to do "AOMEI Boot Repair"?
Please run the program in WinPE or Windows:
https://drive.google.com/file/d/0Bx1HyPJEMTrNMTNfMWJYZlc0LTA
Thank you.
I will try it, however I'll need a bit of time to do.
Please wait for a few days.