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We're considering OneKey Technician/Customization to add recovery images to our kiosk PCs...
Its almost perfect for our needs - but we need to password protect access to the F11/A recovery menu to prevent abuse.
Have you considered allowing a simple password to be set when the image is created?
Pressing F11/A would prompt for the password before permitting the backup/recovery process to run.
It would also be good if the customization module allowed us to disable the backup feature entirely within the F11 image and limit the recovery function to restore only the factory image (we created from within windows). This would prevent users browsing files on the drive via the backup/restore functionality - and restrict them to just performing a restore to factory image.