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ginana

cannot view files in attached partition; a long file name comes up in the folder

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ginana
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  • As I answered in my March 26 message, yes, when I initiate a restore, it seems to be ready to restore the whole computer. I did not go through with it because I did not want to restore the whole computer, so I can't tell you if it will restore corre…
    in explore image problem Comment by ginana April 2019
  • Yes, that appears to be the problem. Despite seeing the two areas, "system" and "C" being backed up when AOMEI backs up my work computer, when I try to view the backed up C drive folders/files by using Explore Image on the backup file, only the "sys…
    in explore image problem Comment by ginana April 2019
  • So here is the latest. When I repeated the full system backup of the work computer, I saw that two components were being backed up, namely "system" (0?) and "C" (1?). But when I try to explore the resulting backup image, all I see is "System Reserve…
    in explore image problem Comment by ginana April 2019
  • So I checked the external drive I have been using by bringing it home and trying a backup of another computer with the Aomei program. It worked fine and I was able to explore the image also so the ext. drive is fine. I tried to explore the image of …
    in explore image problem Comment by ginana April 2019
  • Yes, that's what I'm trying to do..to use Explore Image in the Utilities menu. And when I say "When I assign a drive..", I mean when the Aomei Explore Image assigns a drive letter to a backup job. And when I when I say "..to the backup job..", I mea…
    in explore image problem Comment by ginana April 2019
  • Thanks for your suggestion. I have tried Q-Dir but the result was the same. All I see is a file with a long name as described above.
    in explore image problem Comment by ginana March 2019
  • Actually there was a hidden file in the folder, and it was the same file mentioned above with a long name. This computer is a work computer that is on a network with a background encryption of everything. Could that be the problem?
    in explore image problem Comment by ginana March 2019
  • I connected the external drive containing the backup job to another computer (laptop) in which I installed the AOMEI Backupper Standard and tried to explore the image. When I assign a drive to the backup job and try to explore it, a folder comes up …
    in explore image problem Comment by ginana March 2019
  • I initiated a restore and it seemed to be able to do it although I did not go through with it because I did not want to restore my whole computer. I only need to explore my backup to restore specific items. Why doesn't the assigned drive show the ba…
    in explore image problem Comment by ginana March 2019