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@Johnpd, Could you check if you can use Magic Keyboard to manually type into the device ID of the computer on AnyViewer app on iPad?
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@JohnBrandenburg, Did you use Gmail Server to configure the email notification? If so, you need to enable App Password on your Google account, then you need to ente…
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@Lurkie01, "Then I came across the complex issue of backing up to one's NAS Drive. Everything else backs up to both my NAS Drives. So my chances of getting a backup are ni…
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@Mando_HOW, We didn't check your emails. Did you use another email to contact the support team?
When you manually install the client software, then AOMEI Centralized… -
@JohnBrandenburg, Your issue is that the email notification can't work? Have you sent the test email successfully? If not, please confirm if you used App password t…
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@Johnpd, Could you check if you can use Magic Keyboard to manually type into the device ID of the computer to connect it?
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@Johnfromperth, You can try to rename the AomeiBR folder, then start program to check again.
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@Rukasumi, What status id the SD card? Could you format it via Windows Disk Management? If not, what error did you get when you format it via Windows?
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@JohnBrandenburg, yes, we replied to the email.
If you still can't receive our reply, please describe your issu…
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@Bigcat1969, How did you connect the drive? Please try to connect it to another computer to check if it can be accessed normally.
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@Peej, AOMEI Backupper currently doesn't support ARM. We will support it asap. You can refer to the following method to delete the drivers of AOMEI Backupper:1: Cre…Our email server or ticket system can receive popular email domains. Sometimes there may be a delay in responding to some emails due to time difference or on weekends or traditional holiday vacations. In most cases we will respond to users within 2…@AKoppa, Please contact the support team and offer the log folder under installation directory of AOMEI Backupper to check the error further.@JohnBrandenburg, We checked that your all emails were replied to. Maybe you need to check spam folder.
Or, please describe your issues in here.@Megpip4, Are you using AOMEI Cloud? If yes, it currently can't support viewing files in AOMEI Cloud. For delete backups, you can delete the whole cloud backup task. It wil…@Rcstan, We suggest that you'd better to create a new task for the new disk.@JohnBrandenburg, Do you have any issues? If you email to the support team, generally, the support team will response to you in 24 hours.@JohnBrandenburg, Because you manually delete some old backup versions, we can't confirm the previous version type. So, we currently can't check the issue further.<…@Alessio1960, Quale backup hai ripristinato? Backup del sistema o backup del disco?Il ripristino è avvenuto nella posizione originale o in un nuovo computer?…@Jurodj, You need to first create WinPE bootable media, and then create backup to it.@Garfield36, Wir haben Ihre E-Mails nicht überprüft. Bitte kontaktieren Sie [email protected] erneut.AOMEI Backupper only can back up the disk individually in Storage Spaces. It can't back up and restore the configuration of Storage Spaces.@GeneralGeorge, Please try to create a WinPE bootable media of AOMEI Backupper on a working computer, and then boot the new computer from WinPE to do restore again. B…@Dman883, Please check if software list your disks. You can click Clone--Disk Clone to check disk list. If it doesn't list any disks, please try to manually reinstall AOME…@MMueller, "loose their connection again and again"---The remote is disconnected? Could you re-connnect the remote immediately after disconnection? And, are you using the …@Loverable, We didn't check your email and log file.@Messedupclone, Please email the support team and offer the log folder under the installation directory of AOMEI Backupper so that we check.@Rayray5571, Are you using the latest version of AOMEI Partition Assistant? Please run AOMEI Partition Assistant on the MBR Windows 10 (64bit), and then try to convert t…@Jarred, Please email the support team to check the issue further. Maybe our technician needs remote check the issue further.