TigerBill

Comments

• The latest is that I have been able to successfully create a WinPE boot disc that can be used to access my USB connected externlal hard drive but only when connected via USB 2.
  

  
  

  I created the boot disc by adding additiona…

  in Unable to Restore Image File Comment by TigerBill May 2015

• Hey Homer,

  While I certainly wouldn't trust that file, I agree with SIW2 that the cure for our problem is including the proper drivers on our boot discs. But I don't know which drivers to include? 

  
  

  I looked through my sys…

  in Unable to Restore Image File Comment by TigerBill May 2015

• Hey Homer, Thanks for your suggestion.
  

  I tried re-doing my backup using an internal hard drive and the restore procedure finally recognizes it! So it seems that backing up to and trying to restore from an externally connected hard dr…

  in Unable to Restore Image File Comment by TigerBill May 2015

• Yes. When I try to set the path by looking in My Computer, I can see the drive that my System Image is on but the size of the drive is incorrect. When I'm using the WinPE boot disc, it shows 38.2 MB free of 99.9 MB when the drive actually contain…

  in Unable to Restore Image File Comment by TigerBill May 2015

• I verified that the external USB 3 drive has nothing to do with the error msg "Unable to get the backup information because the image file can not be accessed or has been damaged" because I tried moving the image over to one of my internal HDDs a…

  in Unable to Restore Image File Comment by TigerBill May 2015

• My external HDD is working fine. My system recognizes the image on the drive when running the system as normal. But it doesn't seem to recognize it when running under the WinPE boot disc.

  Could this have anything to do with the fact that my…

  in Unable to Restore Image File Comment by TigerBill May 2015