JohnBrandenburg
Comments
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Thanks for showing me the "real" Help and User Manuals. I downloaded both to my PC.
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After many trial and error attempts, I think I finally got a daily backup running again. The external file type I back up to is NTFS and is a Seagate Portable 1TB Drive. It seems my problem is with the complexity of Backupper choices and no real doc…
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Attached is a pic of my disk space.
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I got tired of waiting for some help so I just deleted the old failing backup and created a new one which appears to be working just fine.
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I used the AOMEI's server, not Gmail but I received the TEST emails in my Gmail inbox. Thanks for all the help.
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AOMEI Backupper test message(HOMEPC)Wed May 08 10:08:05 2024
I finally sent/found the notification messages I sent after I used the Aomei server in the email notific…I have attached a screen print of my Gmail server options.I'm sorry but I don't understand what you want me to do. I've never created a Gmail Server. What should I use for the Gmail address and App Password?Did you use Gmail Server to configure the email notification? No, why would I need a Gmail Server? I use Gmail and have a Google user profile. That should be enough!
Why has AOMEI made it so much of a problem just to send an email? I've been u…Are you the only person on AOMEI's support staff??I have not been able to send a test email, it runs ok but nothing happens, no email is ever sent or found. No, I have not used/created an App password. I'm using a Microsoft Windows 11 PC, not a cell phone! I checked out the link you posted, it was …Well, using my Gmail account didn't work either. I'm afraid the problem is in your software's ability to process emails! I tried sending an email from inside of Backupper notifications but that didn't work either. The ball is back in your court!Well, this grubby old man finally remembered that in the past there have been several internet/email services that could not handle the period (.) in my email address between John and Brandenburg. I will change my AOMEI user profile and add m…I've checked all possible places/sites for emails from Aomei and haven't found one! My primary email internet supplier is Centurylink. I also have/use a Gmail account, but nothing there either. Where did you send these emails to China?I'm not sure who checked the emails, but I have never received an email from your support team. Please ask them to check what email address they sent the emails to. This is my email address: [email protected]
Plea…I assure you I have emailed your support team several times, and never received a response.Yes, I manually deleted several older backup files since AOMEI backup won't do it. If I didn't delete them I'd run out of disk space! When are you going to fix Backupper so it removes/deletes excess backup?What is the SYSTEM BACKUP21 file dated March 26 used for? If not needed can I delete it from my backup drive?
Please let me know ASAPSorry, I must have had a brain fart. I have attached 4 screenshots. Looking forward to your reply.
PS: I still have never received an email, or text anything to let me know I have a message/response for AOMEI!How do I take a screenshot? When I try to capture a screen to imbed in Paint or Word, your system won't let me!
Yes, I have enabled the backup cleanup several times but your system doesn't do anything no matter what quantity I set!Hello anyone at home at AOMEI?? Do you ever respond to your customer's postings?Your scheduled backup will not delete/remove backups per the number of requested backups to keep.
It just keeps failing due to not enough storage! I have never received an email from AOMEI for any reason, is that not working either?
I "think" I have it working but I'm still unsure what the settings should be. It appears that it backs up/saves all new files to the same backup folder. Is that correct?
Aomei's support sucks if this is the only way to contact you! I have sent emails to the addresses on your website but I never get a reply.I followed each step/recommendation in your user manual a dozen times but each time the backup schedule ended up back at your defaults. I even reviewed and reset the options during the day, with the same results.
I followed each step/recommendation in your user manual a dozen times but each time the backup schedule ended up back at your defaults. I even reviewed and reset the options during the day, with the same results.
I followed each step/recommendation in your user manual a dozen times but each time the backup schedule ended up back at your defaults. I even reviewed and reset the options during the day, got same results.