Error: Cannot Start Windows because **** file cannot be verified
edited May 2017 in AOMEI Products Support
When setting up OneKey pro, using an external drive as the backup drive, everything proceeded during the set up until the reboot sequence. Then I had a Windows (Win10) error message saying Windows couldn't be loaded because a file could not be verified. The message was there for a short time before the computer switched itself off, but I think it was something like AmBakdrv or similar. I switched on my computer again and this time it entered Windows, but the file creation process had stopped and I had to reopen the program and start again. This time it did not need to reboot, so it completed the backup, supposedly successfully but I am still worried that the missing (?) driver or file will make a difference. Can you help me?
Adding to my previous comment, every time I boot, windows gives me the same error. This time I wrote it down, and the unverified file is called ambakdrv.sys. I understand that this is because the file is unverified. I am very disappointed that, having bought this software, it interferes with my windows boot like this. Added to my problems, I tried to make a bootup DVD using Backupper, and it stalled at 99%, hung, and the program crashed. At this point I have created more problems than I have solved using Aomei products. Not happy!
Sorry for the inconvenience. Please try our test version: https://drive.google.com/open?id=0BxrpgRm4DF__V3gzZGhrQTFOOW8
Thank you. I will try that and see if it works better. Today I had to do a full System Restore! I tried to test drive the new bootable DVD that I created with OneKey, and after a very long time and several error messages, it finally went into Backupper. However, on returning to Windows 10, almost everything was crashing (even after a cold boot) so I had to perform a system restore. At this point, I feel like asking for a refund.
Did you make a system backup successfully? Why would it went into Backupper?
I have run OneKey once to create a backup onto an external drive. Since then almost everything has gone wrong with my computer. I am currently in contact with your support team and I need a refund. OneKey does not work as intended with my operating system and partition table. In answer to your question, the boot DVD eventually booted into Backupper, but I do not know WHY. I assumed that is what it was supposed to do. But I am way beyond that stage of trying, as I have been locked out of Windows twice since then. All I want now is a REFUND.