Can't Enable F11 Boot Menu
I have successfully made the recovery partition using OneKey. However, every time I try to enable the F11 menu in the settings I get this error message. I've disabled secure boot and still happens. Any ideas?
I have successfully made the recovery partition using OneKey. However, every time I try to enable the F11 menu in the settings I get this error message. I've disabled secure boot and still happens. Any ideas?
Comments
Can you upload the log files?
What's the easiest way to do that?
Now I was able to get that box checked expect when I actually F11 at boot it just goes right to the Windows loading screen.
<p>Now I was able to get that box checked except when I actually F11 at boot it just goes right to the Windows loading screen.</p>
Did you see the info "Press F11 for AOMEI OneKey Recovery" at start-up?
No that never shows when I boot
Is it a GPT disk? Did you install any software to protect partition?
It is actually GPT. I don't believe there is any software to protect it. It's an HP Windows 8 laptop that I had to clean install windows 10 on. That completely wiped out all the partitions including the stock windows 8 recovery.
Please upload the log files, probably this path: "C:\Program Files\AOMEI OneKey Recovery 1.6\log".
https://www.dropbox.com/sh/4i1ixjil5dsj9u4/AAA-lGyRS0QD-99QIYPk2E7ca?dl=0
Can you zip all the files in that folder?
Our technicians will analysis the logs, thanks for your feedback.
thanks!
Can you try our test version? We need to gather more information. Please contact [email protected] We will send the program to you via email.
I have this exact same problem. I am also using a HP laptop. I have only just installed OneKey and during the creation of the backup image it gave me this error. However, I am using Secure Backup in BIOS (UEFI) so perhaps that is why??
Trillian, I tried disabling secure backup and it still didn't work. Admin, do I need to delete all the partitions of onekey/uninstall old one and install the new one once it's emailed to me?
Yes.
Installed the test version. No issue with enabling the F11 boot menu now within the program. However, when I boot and press F11, it doesn't actually open OneKey. It just skips past and opens windows normally. I will attach the new log.
OK, so this time do you see the message "Press F11 for AOMEI OneKey Recovery"?
No
Is your computer a laptop or a desktop? Please enter BIOS and check whether there is an AOMEI boot option.
So I literally changed nothing since I installed. My computer was running slow so I restarted. Now I see the Press 11 for OneKey and it worked. No idea how it works now bu I'll take it.
I also have the same problem with 1.6 Standard version which I originally posted about before discovering this topic: http://www.aomeitech.com/forum/discussion/3463/onekey-recovery-tool-is-not-compatible-with-windows-10
My computer is Lenovo Yoga 720 notebook running on Windows 10 Pro 1703 x64
My log files are here: http://dosya.co/fnr4lcka1w10/log.rar.html
I was suprised to see so many errors on my logs.
Do we have any hope to have a fixed version soon? And may I have the test version download link too please so I can check if it works on my setup.
I personally believe Onkey is a great utility for quick and simple backups and F11 recovery is a far better choice than a PE USB solution in Backupper. Id like to contribute any effort to keep the software alive and updated.
Many thanks.