Corrupted Data after back up.....
Greetings,
After backing up a 1 TB hard drive onto two 4TB hard drives using this software, I lost so much; I don't know what to do. I lost 28,000 pictures from a trip to India, over 8,000 mp3's. That is just some of what I lost. I have tried disk drill, I have tried everything to recover these files, only to have given up hope.
I have no way to recover all of this; I am lost without hope. The 1 TB hard drive was given to a friend after I verified the files were there and working, now on both 4 TB hard drives, the data is corrupted. Same folders, Same files, at the same time. They are not in Raid 1; they were never in a Raid. I just used this program to back them up, and they got corrupted.
I can see the files, I can see their sizes, all correct, but I can't open them, I can't do anything with them. The file names are all correct. I just lost all of it.
But, some files in other parts of the drive are fine, no issues. I don't get it. It just randomly failed. Now I could take this if it happened to 1 drive, but two drives? Same files? And only common thing among them was that I used this program to back up the data.
So now, I am about to send off my hard drive to a company, that at the low end will cost $600.00 to try and recover the data. I don't know what to do, just be careful backing up your data with this program.
Comments
It's too late now but why did you use a clone function to copy "files" to another drive? You could just have copied them. I'm only saying this to get a better picture of what you were trying to do and did. It is somewhat confusing as your first post refers to backing up the drive. But in any case, see if you can use repair function under Tools in Windows Explorer and see what you get.
If you "backed up" a drive, you'd have an image file you could restore. If you "cloned" a drive, you'd have an identical copy of that drive and it would be used to replace the original. If you copied the files, then you should have an identical file where you copied to.
Was the drive you gave to your friend the system drive or a data drive? You really need to be a little more detailed on exactly what you did.
Is the image file of your Disk Backup from 7/10/2018 still there? If so, you can mount it and if it contained the data files you lost, you should be able to copy them and paste to a new location. If you have it, there are directions for mounting in the help files but if you're having trouble, post here again.