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Unable to access Users\world when exploring an image

Hello guys,

I am wondering if anyone can't access the \world folder after saving a backup and "Image exploring" the backup afterward. I am running the latest Windows 11 and the latest backup software. I have also tried following the steps in the blog about access permissions: https://www.ubackup.com/articles/you-dont-currently-have-permission-to-access-this-folder-jkzbj.html  However, nothing has helped so far. I am wondering if this is a bug or if anyone else has had this problem and how you have fixed it.

Comments

  • edited May 12
    "\world folder"
    Can you access that folder normally, inside of normal Windows?
    When you use BU to create an image, then you try to open \world folder, could you please take a screenshot of the error, and post it here.
    I understand you have viewed the Aomei website describing 8 possible solutions to not being able to open a folder. Please reply with how many of the 8 you have tried.
    When creating a backup, do you use the standard Microsoft VSS setting, or the alternative Aomei Backup Service? MS VSS is the default setting, please try the Aomei Backup Service to see if it fixes this, if not, then return the setting back to default MS VSS.
    Create BU USB, create image.adi there, then Explore Image.
    Try more backup types, Disk, System, Folder backup.
    Backupper WinPE USB:
    https://www.ubackup.com/help/create-bootable-disk.html
    Add custom drivers, such as NVMe, if necessary. Does not work on some Monitors.

    Aomei (Win)PE Builder USB:
    https://www.ubackup.com/pe-builder.html
    Best for PCs before 2020, includes Partition Assistant, Backupper, Recuva, 7zip, OSF Mount, CPU-Z, Bootice, DiskMgmt.msc. Supports x64 portable apps. Does not support any additional drivers, such as some internal M.2 NVMe disks.
    Backupper Manual
    https://www.aomeitech.com/docs/AOMEI_Backupper_UserManual.pdf

    Backupper Guide
    https://www.ubackup.com/help/

  • Hi,

    So i got around it. You have to mount your Backup-Image with "Image exploration" next you have to open Shell or CMD commandline as administrator and copy via robocopy the directory (\world\Desktop or whatever you want) and paste it to your directory:

    robocopy "Source Path" "Destination Path" /e /b

    To your Question @AiArtisan: I have tried all 8 possible solutions without any success and i used Aomei Backup Service for this. I dont know if this only applys for System-Backup or for any other types of Backup-options. Note that this is still a bug, either from windows or aoemi-backup-service but the workaround works just fine.

    Also side tipp: If you wanna navigate around Powershell type "F:" for entering a Drive and "dir" for seeing what directory your in. For "cd FOLDER" to enter a folder, "cd.." for going back.
  • edited May 13
    Thank you for your reply Axe, I am glad to hear you found a solution with Powershell.
    "i used Aomei Backup Service"
    Aomei Support recommends Microsoft VSS with backups. In rare cases if MS VSS is not working, you could instead use Aomei Backup Service.
    Thank you for your support to other users, with your tips for Powershell! If you have more tips on storage management, please post them on the forum!
  • @Axedesigns, Please try to use a third-party tool Q-DIR to access the explored virtual partitions. Note: please run Q-DIR as administrator.
  • edited May 13
    @Admin, I also tried it, but without any success. It spits out the same "error". Note that perhaps Windows (or Q-DIR) is attempting to overwrite the permissions to the folders and subfolders but doesn't have any write permission to do so. I am not a computer scientist engineer, but I think that somehow Windows protected \world with only system-administrator permission. To enter the folder, the permission has to be temporarily changed to "normal administrator", but the system only allows "high-level administrator". So, in the end, you cannot access the folder with "normal administrator" rank, but with administrator-PowerShell (which may be "high-level administrator") you can. That's my theory, but I am not sure what causes this. Perhaps my old Windows (11) machine automatically protects the \world folder through System Admin. It could be that this is only a single-case scenario.
  • edited May 13
    To access folders and files that have the System Attribute, you could use the "Everything" app. Aomei includes the 3rd party app Everything on their WinPE Builder 2.0 USB tool. It will allow you to search for and copy System Attribute files, Hidden files, and Deleted files, but please use caution, it can also allow you to delete or edit them. Please backup your disk before using this tool.
    Aomei (Win)PE Builder USB:
    https://www.ubackup.com/pe-builder.html
    Best for PCs before 2020, includes Partition Assistant, Backupper, Everything, Recuva, 7zip, OSF Mount, CPU-Z, Bootice, DiskMgmt.msc. Supports x64 portable apps. Does not support any additional drivers, such as some internal M.2 NVMe disks.
    Free tool not made by Aomei:
    Everything - Search Tool
    https://www.voidtools.com/
    Please use caution, you can find your files, but it also gives you the option of moving or deleting them.




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