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BU crashes during installation

aiArtisanaiArtisan
in AOMEI Products Support
Windows 8
Desktop
Legacy-BIOS
MBR
BU 7.3.3 free crashes after installation, no reason is given. Message says it crashed. When I start program after installation it crashes. When I restart PC, it crashes. Reinstall BU, crashes.
I know it is best to upload the log file, but I am no longer in front of th PC, so I am not going to do that.
What caused this error, and how do I fix it?

Comments

  • adminadmin
    @AiArtisan, Please try to rename the C:\ProgramData\AomeiBR folder and then run the program to check again.
  • aiArtisanaiArtisan
    edited February 12
    Thank you Admin. I understand you prefer that I rename the program folder. I will try that.
    Alternatively, if I uninstall the program > restart > delete program folder, will that also solve the problem?
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