Restore from NAS, Information code: 311
System: WIN11 pro, Backupper Professional.
After updating to the latest version (7.3.3), the restore from a NAS won't work. There were no issues prior to the update. The network drives are accessible in Windows (\\IP\Folder\) and the scheduled backups themselves work as expected. When trying to restore from the NAS though and Backupper goes into 'restart mode', it won't find the network paths. It seems, the network drivers are not getting loaded and the restore process ends with an error, Information code: 311. The network is also not accessible in cmd when in boot mode and the NAS can't be pinged either.
- Before the GUI opens, a shell prints:
DrvLoad: Unable to load x:\AmDriver\oem47.inf\netvwifibus.inf (Error 0xe000022f).
Since I'm not using wifi, this might be neglectable.
- Tried deleting NAS.xml and re-assigned the network paths in Backupper, but same error.
- Restore works fine when starting Backupper from bootable USB stick.
Is there way to manually update the network drivers for the 'restart/boot mode'? If not, is it possibly a bug in the app?
After updating to the latest version (7.3.3), the restore from a NAS won't work. There were no issues prior to the update. The network drives are accessible in Windows (\\IP\Folder\) and the scheduled backups themselves work as expected. When trying to restore from the NAS though and Backupper goes into 'restart mode', it won't find the network paths. It seems, the network drivers are not getting loaded and the restore process ends with an error, Information code: 311. The network is also not accessible in cmd when in boot mode and the NAS can't be pinged either.
- Before the GUI opens, a shell prints:
DrvLoad: Unable to load x:\AmDriver\oem47.inf\netvwifibus.inf (Error 0xe000022f).
Since I'm not using wifi, this might be neglectable.
- Tried deleting NAS.xml and re-assigned the network paths in Backupper, but same error.
- Restore works fine when starting Backupper from bootable USB stick.
Is there way to manually update the network drivers for the 'restart/boot mode'? If not, is it possibly a bug in the app?
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