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Freezes up when using Two-Way Sync

brocjacbrocjac
in AOMEI Products Support
I have been having issues using Two-Way Sync where the software just freezes when accessing "Add Share or NAS Devices". It does it no matter what you do. I am currently using version 7.3.1.

I have tried reinstalling the software but nothing really changed.
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Comments

  • aiArtisanaiArtisan
    edited September 2023
    Hello Brocjac, I understand your PC is freezing on BU application, when clicking "Add Share or NAS".
    You could try creating a new Windows user, and then using this feature. You could try BU WinPE USB version.
    Backupper WinPE USB:
    Add custom drivers, such as NVMe, if necessary. Does not work with some monitors.
    https://www.ubackup.com/help/create-bootable-disk.html
    Aomei WinPE 2.0 Builder USB:
    Partition Assistant, Backupper, Recuva, 7zip, OSF Mount, CPU-Z, Bootice, diskmgmt.msc. Does not support any additional drivers, such as some internal NVMe disks.
    https://www.ubackup.com/pe-builder.html

  • brocjacbrocjac
    It's the software that is freezing up not the pc itself
  • aiArtisanaiArtisan
    Hello Brocjac, I understand your BU application is freezing, when clicking "Add Share or NAS".
    You could try creating a new Windows user, and then using this feature. You could try BU WinPE USB version.
    Backupper WinPE USB:
    Add custom drivers, such as NVMe, if necessary. Does not work with some monitors.
    https://www.ubackup.com/help/create-bootable-disk.html
    Aomei WinPE 2.0 Builder USB:
    Partition Assistant, Backupper, Recuva, 7zip, OSF Mount, CPU-Z, Bootice, diskmgmt.msc. Does not support any additional drivers, such as some internal NVMe disks.
    https://www.ubackup.com/pe-builder.html
  • adminadmin
    @Brocjac, Please click Tools-->Storage Management to add your network path. If you get the same situation, could you take a video so that we check the problem further?
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