Not able to add a Googlemail (Gmail) account to Backupper

hapeess

Hi, recently I have updated the Backupper Pro to V. 7.3.0. This version allows to backup any emails. But I am not able to add my Google mail account. An error message will displayed, that the connection to the google mailbox fails. It works very well for all of my email accounts, except the google mail account Gmail (Googlemail). I use the Password of my google account. It is the same as my mail password, because Google uses only one password for all services Are there any special rules to access the google mailbox? How can I allow Backupper access my google mail account? Thank you in advance Heinz

admin

@Hapeess, For Gmail, you need to enable and use app password. Please refer to here: https://www.ubackup.com/help/email-app-password.html

hapeess

The problem was solved by adding an App-Password in the google account after contacting the AOMEI support. The instruction is described here: https://www.ubackup.com/help/email-app-password.html

aiArtisan

Thank you, Hapeess, for replying with what solved your issue.