Backupper 6.4 Bootmedium no touchpad and keyboard support

Dear Forum,

I use Backupper 6.4 Pro. I have problems with the boot media (Windows PE). From my Surface Pro 4 it worked wonderfully, on my new Surface Laptop 3 the boot medium starts but unfortunately the keyboard and touchpad do not work.

Does anyone have any idea what drivers I could include in the boot media for this? Even with a boot medium via the PB builder, this error occurs.

Thanks for your ideas.

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Comments

  • Is it possible to create a boot media from my WIN RE with Aomei?
  • @SirRudolphy, Could you try to create the WinPE bootable media on the new Surface Laptop 3?
    In addition, the winpe of our programs currently doesn't support touchpad.
  • @admin Thanks. I created a boot media on the new device (Win PE, Uefi) and deselected the option „loading WinPE from Internet“. Now it works :-)
  • @SirRudolphy, Both the keyboard and touchpad work?
  • Yes both are working
  • @SirRudolphy, Could you try to the WinPE Iso on the new device (Win PE, Uefi) and deselected the option „loading WinPE from Internet“? And then, please upload the iso to your cloud, then share it to us so that we analyze it. Thanks in advance.
  • @admin I will do so. Please PM me, so I will send you a link for downloading
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