Windows 10 Updates Failing on all cloned drives
I have been using Backupper Pro now for several years. We clone all of the drives in the systems we sell to our customers.
But recently we have been having issues with a lot of the Dell desktop PCs that we clone not being able to install Windows Updates.
I probably have over 35 Dell desktop systems that we cloned the drives on that will not install Windows Updates past 1909. Unless we disable windows updates they keep trying to install 2004 or the 20H2 every hour.
I have been trying to find out why the updates have been failing and it seems to have to do with Windows not being able to change the BCD store. The info I have found says that the cause of Windows not being able to edit the BCD is because the drive was cloned or imaged.
I have found just a few articles with suggested fixes but none have worked. I really need help with these because I have several of these in the field that we need to have Windows updates turned on. We can’t really format and reload these units either because they are mission critical systems in locations that are far from our office.
When we clone these drives we have to use an Aomei USB boot drive (Aomei Boot Repair) that was given to me a few years ago by support because whenever we cloned a drive, it wouldn’t boot until we booted to this USB drive and told it to fix the MBR/DBR on the drive, and then it boots. I’m wondering if this is the process that is causing the issues with Windows Updates.
As for the errors I’m getting I had to run Setupdiag from Microsoft to get more information about why the updates were failing. I have inserted the logs below from setupdiag that show you the errors when trying to update to 20H2 on one of the Dell computers.
SetupDiag version: 188.8.131.52
Machine Name = BOS
Manufacturer = Dell Inc.
Model = OptiPlex 3070
HostOSArchitecture = 1033
FirmwareType = UEFI
BiosReleaseDate = 20200206000000.000000+000
BiosVendor = 1.3.1
BiosVersion = 1.3.1
HostOSVersion = 10.0.18363
HostOSBuildString = 18362.1.amd64fre.19h1_release.190318-1202
TargetOSBuildString = 10.0.19041.746 (vb_release_svc_prod1.210106-2232)
HostOSEdition = Professional
RegisteredAV = Windows Defender
FilterDrivers = FileInfo
UpgradeStartTime = 1/26/2021 12:19:14 PM
UpgradeEndTime = 1/26/2021 12:31:52 PM
UpgradeElapsedTime = 00:12:38
CV = HWGfItqyI0SWnhx1
ReportId = B466E151-44B3-4339-BBB9-581A63214664
Error: SetupDiag reports abrupt down-level failure.
Last Operation: Finalize
Error: 0x80004005 - 0x60016
LogEntry: 2021-01-26 12:31:39, Error SP Operation failed: Update Boot Code. Error: 0x80004005[gle=0x000000b7]
Refer to "https://docs.microsoft.com/en-us/windows/desktop/Debug/system-error-codes" for error information.
Last Setup Phase:
Phase Name: Finalize
Phase Started: 1/26/2021 12:31:34 PM
Phase Ended: 1/1/0001 12:00:00 AM
Phase Time Delta: 00:00:00
Completed Successfully? False
Last Setup Operation:
Operation Name: Update Boot Code
Operation Started: 1/26/2021 12:31:38 PM
Operation Ended: 1/1/0001 12:00:00 AM
Operation Time Delta: 0:00:00:00.0000000
Completed Successfully? False
Have you guys seen these errors before and do you have any
idea how to fix the issue without having to format and reload the hard
Any help you can provide would be greatly appreciated!!!