Backupper cannot see Synology NAS
Our household Synology NAS is on a fixed IP address (192.168.1.5). We all have fully patched Windows 10 machines. If we enter the IP address in a browser window on any of the PCs the NAS can be viewed.
But, backupper cannot be configured on one of the PCs. I attempt to add share or NAS device and I get "Failed to access the network path, please check if your username, password and network path are correct." It works on another. Very odd.
I've probably done something exceptionally stupid; but cannot think of what it may be.
Any ideas, please?
But, backupper cannot be configured on one of the PCs. I attempt to add share or NAS device and I get "Failed to access the network path, please check if your username, password and network path are correct." It works on another. Very odd.
I've probably done something exceptionally stupid; but cannot think of what it may be.
Any ideas, please?
Comments
Mapping the drive failed, with Windows 10 telling me SMB1 was no longer supported. The PC backupper worked on had SMB1 grandfathered in. The PC backupper failed on did not have SMB1 grandfathered in because it is newer. The rules for SMB1 support on new machines are complicated.
https://support.microsoft.com/en-gb/help/4034314/smbv1-is-not-installed-by-default-in-windows
The resolution was to change my NAS to upgrade my SMB support.
https://support.microsoft.com/en-gb/help/4034314/smbv1-is-not-installed-by-default-in-windows
The problem machine now works without disturbing the already working machine.
Thank you for your help. Without the helpful error message from the mapping attempt I don't think I'd ever have suspected SMB.
Thank you,
John
https://www.synology.com/en-global/security/advisory/Precaution_for_a_PotentialSMBVulnerability