Shut down-function doesn`t work anymore

KikKik
edited September 2016 in AOMEI Products Support

Aomei backupper professional 3.5 doesn`t shut down the pc automatically when the option " on completion shut down pc" is selected!

Comments

  • What is your OS? Please try to create new task to test it again.

    If it also does not shutdown, hope you can send us the log folder in the installation directory.

  • OS is Windows 10 home 1607.

    I created a new task, it worked one time, then it didn`t shut down again.

    Attached you will find the log file.

    imagelog.zip


  • OK, thanks for your LOG, we will solve it in the next new version. As you know, the softwarw cannot support the WIN10 1607 perfectly now.Because we do not test it in the current version. So we will fix it in the next new version.

  • Ok, thank you.

  • edited July 28
    I am having this problem with version 5.0 standard.  After the update to 5.0,  the first run of a backup honored the "On Completion", but it does not on the subsequent incrementals.
  • Sorry, I should have mentioned that I am running Windows 7 
  • Is this a new backup task?
  • I meeting same problem with version 5.0 standard with running Windows 7. After the update to 5.0,  the first run of a backup honored the "On Completion", but it does not on the subsequent incrementals.

  • @charlesclack ; Please create a new task to test the issue.
  • I tried creating a new backup, but it still did the same thing.  Is the flag being stored in the backup file or somewhere else?

  • @nninja2010 ; What is your operating system?
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