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Program does not find the system partition

SD236SD236
edited November 2015 in AOMEI Products Support

Hello again. I've decided to stop trying to solve the "Invalid Parameter" error, but now I'm getting a new one. When I try to perform a full system backup, the "Step 1" option is grayed and it states, "The program does not find the system partition". I don't understand why this is happening. I thought maybe it was because it was hidden, so I assigned it a drive letter and still no luck. Any help is appreciated. Thanks.


The main 1tb drive is partitioned as follows:


System Reserved=349mb

OS=205gb

Data=724gb

Comments

  • adminadmin

    May I ask what kind of disk of your computer,if it's EMMC type or it has big sector(4096Bytes/sector) our product can not recognize.Sorry for the inconvenience.

  • SD236SD236

    Hello, thanks for the help. It's a standard SATA 1tb drive.

  • adminadmin

    We suggest you to check that if your disk is a big sector(4096Bytes /sector),you can check your disk introduction book or ask the merchant.And if it is a big sector ,we feel sorry to inform you that our product do not support.

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