By Dylan / Last Updated June 23, 2021

Why My Hey Siri Not Working?

Siri Logo

Hey Siri not working or be available? Or is it simply not responding after you upgraded to iOS 14/13 on your iPhone? Siri, as one of the most useful functions on the iPhone, answers questions, makes recommendations and performs actions by delegating requests to a set of Internet services using voice queries, gesture-based control, focus-tracking, and a natural-language user interface.

But sometimes, Siri may have some issues bringing you inconvenience, such as failing to respond, make calls or send texts for you while you are driving or have your hands full via Siri command, missing urgent scheduling events and reminders, even can not announce your messages on your AirPods, etc.

The reasons may cause Hey Siri is no longer picking up your voice as below:

Software glitches. Some iOS versions may contain bugs making Siri not working very well with your device.
Settings problems. It can be related to the Siri setting, you can check if the Siri feature is turned on or let Siri record and recognize your voice again.
Network connection. It could be a problem with your internet connection making your Siri performing unstably.
◆ Hardware issues. Your iPhone’s speakers or microphone may corrupt, which will influence the Siri work.

How to Fix “Hey Siri” Not Working on iPhone X/11/12?

After learning about the common reasons for Hey Siri not responding or working on iPhone X/11/12, based on the causes above, you can refer to the following solutions to fix this issue. It should be noted that these fixes are intended for the iPhone, but they should work for the iPad as well.

Method 1. Check If “Hey Siri” Is Enabled

If Hey Siri not working on your iPhone, probably Hey Siri isn't enabled or Siri is just not working when locked on your device. Just enable the Hey Siri function to rescue. Check the steps below to do.

Go to Settings > Tap Siri & Search > Turned on Listen for "Hey Siri" and Allow Siri When Locked.

Enable Hey Siri In Settings

Method 2. Set up “Hey Siri” to Help Siri Recognize Your Voice

When Siri fails to respond to you, please set up “Hey Siri” to help recognize the voice. Here is the guide to try.

Go to Settings > Tap Siri & Search > Turn off Listen for "Hey Siri" and then turn it back on > When the Set Up "Hey Siri" screen appears > tap Continue > Say each command that you see on your screen > Tap Done.

Set Up Hey Siri Iphone

Method 3. Switch On/Off Dictation on Your iPhone

Because so much of Siri's functionality is based on your location, if you have Location Services turned on, the location of your device at the time you make a request will also be sent to Apple to assist Siri and Dictation in improving the accuracy of its response to your requests. So please make sure Siri Location Services is enabled.

To check your Location Services, go to Settings > Privacy > turn on Location Services.

Location Services

Then switch on /off dictation for the Siri app on your iPhone. Go to Settings > Privacy > Location Services > Siri & Dictation > Tap While Using the App.

Check Siri Dictation Iphone

Method 4. Try to Reset iPhone Network Settings

Siri requires an internet connection, such as Wi-Fi or a cellular network, to work. If there is any network connection problem, then probably Hey Siri not working on iPhone 11/12. please follow the instructions to reset.

Just go to Settings > General > Reset and tap Reset Network Settings and Enter Passcode to have a try.

If Hey Siri still fails to respond, you can also try to reset all the settings of your iPhone by going to Settings > General > Reset > Reset All Settings.

Method 5. Update iOS Device to The Latest Version

Update the iOS system will probably solve some unknown Siri issues, including Hey Siri not working on iOS 14 or Air Pods, Apple Watch, etc. And you can follow the steps below to do so.

Tap on Settings > General on your iPhone > Tap on Software Update and iPhone will check for updates > Tap on Download and Install if the new version is available.

Method 6. Restart your iOS device

If nothing else has worked out so far then it wouldn’t hurt to restart your iPhone. Sometimes a temporary glitch can affect the software which is usually fixed by turning it off and on again.

Press and hold the volume down and side button to power off your iPhone X/11/12. Turn it back on by pressing and holding the side button.

Conclusion

Until now we have mentioned 6 methods to help you fix the issue “Hey Siri not working on iPhone X/11/12”. Hope those fixes can solve the Siri problem. If you still fail to make Siri work well on your iPhone or having hardware issues like speaker and microphone, please contact Apple Support for further help.