Exploring AOMEI Backup causes blue Screen "PAGE_FAULT_IN_NONPAGED_AREA What failed: ammntdrv.sys"
I have made a "Disk Backup" with the software AOMEI Backupper Standard
(ver 4.06). When I use AOMEI's "Explore Image" feature opening one of
the folders (in the backup) causes a blue screen.This is the blue screen
error: Stop code:PAGE_FAULT_IN_NONPAGED_AREA What failed:
ammntdrv.sys . Opening the original folder in Windows causes no errors.
I have deleted the backup and created it again, the same error exists.
Each time I checked the integrity of the backup and it tests
successfully. Other disk backups do not present this issue. I have also reinstalled and updated AOMEI. And I have used the "Check Image" feature with no result.
Thanks for the help!
SYSTEM INFO:
Operating SystemWindows 10 Home 64-bit
CPUIntel Core i7 4790K @ 4.00GHz Haswell 22nm Technology
RAM16.0GB Dual-Channel DDR3 @ 933MHz
MotherboardMSI Z97-G45 GAMING (MS-7821)
NVIDIA GeForce GTX 970 (EVGA)
3726GB Hitachi HGST
Comments
Please upload the minidump and log files.
Here is the minidump and the log from the backup:
Execution time: 1/30/2018 11:29:28 PM
Plan name: PrometheusBackup_1-29-2018
Operation: Mount Image
Execution result: Success
Error code: 0
Description: The operation has been completed successfully.
Please upload the log files in Backupper installation directory.
@admin Sorry, here are the log files from the install dir https://we.tl/ACiTG05I4w
Thank you for the information, we will analyze the problem.
@admin thanks for your help!