Home AOMEI Products Support

Element/image file not found

edited December 2017 in AOMEI Products Support

Hi All,


I'm trying to restore some file backups after an OS upgrade. I use the Standard AOMEI Backupper, and created an image before the reinstall. I can see the image on my external drive (it's ~100GB, hard to miss), but when I go to Utilities and to check the image or if I attempt to restore by designating its path I get the message "Element not found or the image file not found."  There were no error messages when I created the image, so I'm a bit confused. I've tried importing the image (Utilities -> Import/Export Configuration) and then attempted Restore to no avail. 


Has anyone got any suggestions?



Comments

Sign In or Register to comment.