Top 8 Fixes to Messages Didn’t Transfer to New iPhone
This guide will explain why messages didn’t transfer to new iPhone and the solution to troubleshoot this problem.
After getting the new iPhone, you choose to restore from iCloud backup to transfer old iPhone content. It supposed to transfer all messages to new iPhone but it did not complete as expected: messages didn't download from iCloud. Some users also reported that the transferred conversations list is all out of order.
Why didn’t my messages transfer to new iPhone? Well, various reasons can lead to this issue, such as poor Internet connection or the iCloud server’s error. Don’t be too worry, keep reading to get some solutions to troubleshoot the text messages didn’t transfer to new iPhone problem.
Here in this part, I’ll list all the potential solutions that you can have a try to troubleshoot the text messages didn’t transfer to new iPhone problem. Or if you already feel tired with this annoying issue, you can jump to the next part to get an easy way to transfer all your iMessages/text messages to new iPhone in minutes.
First, make sure that the iCloud backup indeed includes in messages you need. You should know that if you enable Messages sync in iCloud, your iMessages will be uploaded to iCloud and they aren’t included in your backup.
You can go to your old iPhone to turn off Messages in iCloud > Make a new backup that contains all your messages (both iMessages and text messages) > Restore the backup to your new iPhone.
Tip: If you do not want to perform restore again, maybe you can turn on Messages in iCloud on new iPhone to sync old iPhone iMessages: Go to Settings > Tap [your name] > iCloud> Find Messages and toggle it on.
The time it takes to restore depends on the size of your backup and the speed of your Wi-Fi. It may take many hours to download all the data. Sometimes the restore seems to look completed but it is still downloading information in the background. Besides, sometimes the problems of iCloud services can also cause the messages didn’t transfer to new iPhone error.
You can just connect your iPhone to W-Fi and plugged into the charger and leave it all night. Some users say that it takes a week to complete the transfer “I didn’t do anything after trying for a while and gave up, then one day they were just all there.” So just be more patient.
Go to have a check whether there is enough iCloud storage space. If the iCloud storage is full, then you won’t be able to sync any data to iCloud.
Messages didn’t transfer to new iPhone issue may occur due to the poor Internet connection. You should make sure your iPhone is connected. You can try to reset network connection: go to Settings > General > Reset > Reset Network Settings.
Do this on both your old iPhone and new iPhone. This would "force" message to resync. Settings > [your name] > iCloud > Find Messages and toggle it off > Restart your device and turn it on again.
The iCloud syncing errors can also lead to the messages didn’t transfer to new iPhone problem. You can to re-login to have a try. Go to Settings > Tap [your name] > iCloud > Scroll down and choose Sign Out > Enter your password to confirm. Restart the iPhone and log in back.
If your new iPhone is not running with the new iOS you can perform an upgrade. Apple continues to release new updates to resolve bugs and other issues. It may also help you fix the messages didn’t transfer to new iPhone problem.
If you still cannot get messages from iCloud backup, maybe you can back up your old iPhone with iTunes and restore the back to your new iPhone. All iPhone settings and contents including messages will be transferred to your new iPhone under normal circumstances. Do not want to erase your new iPhone again? Keep reading to get another easy way to help you transfer messages to new iPhone.
Besides using iCloud, there’s another tool that provides an easier way to help you transfer messages to new iPhone, that’s AOMEI MBackupper. It’s one free iPhone backup manager for Windows PCs.
It only needs two steps to transfer messages:
① Backup messages on old iPhone
② Restore the backup files to new iPhone
It supports selectively backup and restore to better satisfy your needs. What’s more, you do not have to reset your iPhone for the restore and it will not erase any existing data.
Next, let’s start to see how to transfer messages to new iPhone. It supports most iPhone models from iPhone 4 to the latest iPhone 11/iPhone SE 2020 and would be perfectly compatible with the latest iOS 14.
1. Download, install and launch the tool > Connect your old iPhone to computer > Tap “Trust” on the home screen to give your computer access to your iPhone.
2. Click Custom Backup option > Choose Messages to select the iMessages and text messages you need > Click OK to confirm.
3. Select the backup path > Click Start Backup button to start backing up your messages.
4. Unplug your old iPhone and connect your new iPhone to computer > Go to the Backup Management screen > Click the Restore option, and then your messages would be transferred to the target phone.
That’s all for how to fix the "my text messages did not transfer to new iPhone" problem. If you just cannot restore all your needed messages from iCloud, you can try AOMEI MBackupper to help you. It can easily transfer messages as well as contacts, photos, etc. to the new iPhone. If you have any questions, let us know in the comments and we will reply to you soon.