iTunes could be used to backup or migrate the whole iPhone so that it is chosen by most of iPhone users. Backing up iPhone to computer or transfer data to another iPhone with iTunes only requires one click but the whole process is actually cannot be controlled by you.
You can select data to export or transfer and there are no official tools for you when iTunes reports all kinds of errors. What should you do when you have such problems?
Possible causes of failed iTunes backup:
● If the iTunes backup failed
when you are backing up iPhone, most likely it is caused by the system glitches or the
incompatibility of the old backups.
● If you cannot sync or restore iPhone, it is
possibly caused by the incompatibility between the present iOS and the old backups or the
iPhone backup is corrupt.
The following content would show you how to fix the problem of iTunes backup failed in every
Before you try any method, you should restart both iPhone and computer. Sometimes you would
find the problem has been solved by rebooting. Besides, you should make sure the connection
is stable. It means you need to connect iPhone to computer with a USB cable of good quality
and check the USB ports on PC are in good condition. The last thing, make sure you have
enough space in C Drive, or you would be bothered by another problem that your iPhone
backup failed for not enough space on computer.
Solution 1: Update or Reinstall
Because the iTunes client on your computer is out of date, it might let iTunes backup session
fail. iTunes might not be able to recognize the latest components on iPhone. You need to
check update in iTunes.
● If you downloaded iTunes from the Microsoft Store, usually iTunes would update itself if
the new version is released. You could also go to Microsoft Store and clickDownloads and updates to check when it was updated last time.
● If you downloaded iTunes from Apple's website, you should open iTunes > clickHelp in the toolbar > select Check for Updates.
Solution 2: Clear old backup or
encrypt this backup
Your old backups might cause iTunes backup session failed, because iTunes would refer to some
data from those backups, like whether the backup is encrypted. If you have checked “Encrypt
local backup” last time, you need to check it this time as well to avoid that iTunes thinks
your privacy being violated. You could also find old backups on computer to delete them.
Find iTunes backup location on computer:
● If you installed iTunes from
Microsoft Store, you could find it at C:\Users\YourUserName\Apple\MobileSync\Backup.
If you downloaded iTunes from Apple’s site, it should be at
Tip: There might be useful data, you could use iTunes backup browser to see what’s in it.
Solution 3: Reset lockdown folder
Most issues about iTunes backup are caused by incompatibility and violating privacy. You
could reset the lockdown folder to solve the privacy issues. The lockdown folder on computer
saves the certificate from your device to let iTunes read your iPhone. Resetting the iTunes
Lockdown Folder would grant permission to this PC again.
Step 1. Quit iTunes and disconnect iPhone from computer.
2. Find iTunes lockdown folder at C:\ProgramData\Apple\Lockdown.
The folder of ProgramData should be hidden by system. You should clickView in the top menu bar and then check Hidden items to
show the folder.
Step 3. Delete everything in this folder and close the
Step 4. Launch iTunes, connect iPhone to computer with USB
cable, and tap “Trust” on it.
Step 5. Now you could
try using iTunes to backup your iPhone again.
Solution 4: Disable antivirus on
Some users have reported the issue of Malwarebytes blocking iTunes. It makes user cannot
backup or restore iPhone. Therefore, if your iTunes backup failed, disable the antirust on
your computer for a while until you finish the backup with iTunes.
Solution 5: Repair iTunes by third
Apple doesn’t give any advice or give any tools to help repair iTunes issues. If you need to
immediately backup your iPhone with iTunes, you could get the professional fix tool from
other suppliers. Tenorshare
TunesCare is a simple but useful iTunes pal.
You could quickly repair iTunes with
it. If you use the trial version, you could only select Fix iTunes Sync
Problems. If it doesn’t solve the issue, you need to pay for the pro version to
select Fix All iTunes Issues.
Solution 6: Extract iTunes backup
data via third-party software
You might need to fix corrupt iPhone backup if you keep receiving the warning that iTunes
could not restore the iPhone because the backup session failed. To extract data from that
broken folder, you need a professional tool.
dr.fone could help
you view your iTunes backup and restore that backup to iPhone. You don’t have to wipe any
data on iPhone but select data from in that backup to transfer to iPhone. It is very
powerful but not free.
iTunes backup session failed issues could happen during iPhone backup or restore. This passage tells you the possible causes of iTunes backup error and give you the comprehensive solutions to fix it.
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