By Demi / Last Updated June 10, 2021

iPod is disabled, connect to iTunes.

I found my iPod after 3 years and stupidly enough tried different password that didn't work. I connected my iPod to my PC but it can't see it for some reason and I could not restore my iPod.

- Question from Apple Community

iPod is an amazing entertainment tool released by Apple. You could listen to music, watch movies and play games on it. But if you leave it alone for a long time and try to use it again, there may be something wrong with it just like the user above. If you see “iPod is disabled connect to iTunes” on its screen, your iPod will not be available temporarily. Follow this passage to know why and how to fix this issue.

Ipod Is Disabled Connect To Itunes

Part 1. Why your iPod is disabled connect to iTunes?

After you enter an incorrect passcode for many times, iPod will be disabled in order to prevent unauthorized users from accessing the iPod. And you will see “iPod is disabled connect to iTunes” after your tenth attempt, which means the iPod is completely locked. Now, the only way out is try to unlock it with other tools. Read on and find solutions about how to unlock a disabled iPod.

Part 2. Fix iPod is disabled connect to iTunes with iTunes

Method 1. Restore your iPod

Just like what iPod tells you to do, you can connect your iPod to iTunes to unlock it. But you have to keep in mind that this method can only work when you have previously backed up your iPod with iTunes on your computer.

Follow these steps to fix “iPod is disabled connect to iTunes” with iTunes.

Step 1. Connect your iPod to the computer with a stable lightning cable > Launch iTunes.

Step 2. Select your iPod at the top of the screen > Click Back Up Now.

Step 3. Click Restore iPod to start resetting. It may take minutes to complete.

Restore Ipod By Itunes

Method 2. Put your iPod into Recovery Mode

An alternative way to fixing a disable iPod is to put the device in to Recovery Mode with the help of iTunes. If you backed up your iPod touch, you can restore your data and settings after you put it in to Recovery Mode. But if you don’t, you’d better turn to Part 4. to backup your iPod first and restore iPod after the process.

There are 2 methods depending on different iPod model.

iPod is disabled connect to iPod in 7 generation

Step 1. Hold the Top/Lock button until the power off slider appears > Drag the slider to turn off the iPod.

Step 2. Hold the Volume Down key and connect your iPod to computer via USB.

Step 3. Don’t release the key until the Recovery Mode screen appears.

Ipod Touch 7th Gen Restore Tech Spec

iPod is disabled connect to iPod in 6 generation or earlier

Step 1. Hold the Top/Lock button until the power off slider appears > Drag the slider to turn off the iPod.

Step 2. Hold the Home button and connect your iPod to computer via USB.

Step 3. Don’t release the button until the Recovery Mode screen appears.

Ipod Touch 6th Gen Restore Tech Spec

Part 3. Fix iPod is disabled connect to iTunes without iTunes

Method 3. Fix iPod is disabled connect to iTunes using iCloud

If you don’t have a computer around you, you can also try to use iCloud to fix “iPod is disabled connect to iTunes” without iTunes. You can do it in a tablet or any iOS device. You need to backup iPod before using iCloud to fix this issue as well, because iCloud will erase all the data including the passcode in your iPod.

Tutorials are as follows.

Step 1. Go to www.icloud.com/find > Log in your iCloud ID > Click Find My icon.

Step 2. Click All Devices at the top of your screen > Select your iPod from the list.

Step 3. Click Erase iPod on the menu that pops up.

Erase Ipod By Icloud

After these three steps, iCloud will erase your iPod remotely. When you can access your iPod again, remember to restore the data in iPod.

Method 4. Fix iPod is disabled connect to iTunes with AOMEI MBackupper

You can rely on the professional tools, like AOMEI MBackupper, to fix “iPod is disabled connect to iTunes” issue. It not only is designed for Apple users to backup and transfer data in a safe and convenient way, but also provides users another option to solve their problems.

Download AOMEI MBackupper for free and make iPod is disabled connect to iTunes fixed.

Step 1. Launch AOMEI MBackupper > Connect iPod to computer via a USB cable > Tap Trust in your iPod.

Step 2. Click Erase iPhone on the interface. (If you want to save iPhone data first. Click Custom Backup.)

Erase Iphone

Step 3. Click I have understand the consequence of erasing data, and I am sure to erase data.

Erase Options

Step 4. Click Erase iPhone.

Begin Erase

Part 4. Bonus: Backup and restore iPod with AOMEI MBackupper

AOMEI MBackupper is a professional backup and transfer tool for you to backup iPhone, iPad and iPod, which means you can not only backup iOS data to a computer, but also transfer your data among iOS devices.

You can also enjoy:
A selective backup process: You can preview and select data you want to backup.
A fast transfer speed: For example, it can transfer 1000 songs in 9 mins 13 s.
No data loss: There is no harm to your existing contacts or other data during the process.

To backup your iPod.

Step 1. Launch AOMEI MBackupper > Connect your iPod to computer > Tap Trust to continue.

Step 2. Click Custom Backup > Click an icon to preview and select what you want and click OK to return.

Select Songs

Step 3. Click Start Backup and your backup would be saved to computer in seconds.

Click Backup

To restore your iPod.

After your iPod is unlocked, you can restore your iPod from previous backup in AOMEI MBackupper. Here is how to do it.

Step 1. Launch AOMEI MBackupper > Connect your iPod to computer > Tap Trust to continue.

Step 2. Click Back to go to the Backup Management interface.

Back

Step 3. Click the Expand tab > Advanced > Choose Restore. (During the process, you can preview and select files you want to restore.)

Restore To Device

Step 4. Click Start Restore if you have chose all data you want.

Restore

Conclusion

That’s all about how to fix “iPod is disabled connect to iTunes” issue. All of these methods require you to backup your iPod first, so it’s suggested to backup your devices regularly via AOMEI MBackupper to avoid data loss. If you have any other questions or suggestions, feel free to leave your comment or contact us.