How to Fix White Screen of Death on iPhone 12/13/14/15

Are you struggling with iPhone white screen of death? If so, go through this post to find why it happens and how to fix this error on iPhone 8/X/11/12/13/14/15.

Dylan

By Dylan / Updated on February 5, 2024

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Have you ever encountered an iPhone white screen of death after updating iOS or restoring from backup? On this occasion, your device has a frozen screen, doesn't respond when you touch it, or becomes stuck when you turn it on. What a headache thing it could be. Through the tutorial, you can learn about the reasons and find 5 methods to fix the problem.

White Screen Iphone

Why did an iPhone stick on a White screen?

If you’re seeing a bright white blank display on the screen of your iPhone with nothing showing, like the picture above, you may be facing the dreaded iPhone white screen of death. Why does this occur? There could be various reasons. The most common reasons are:

v Updating failure. A failed software update could cause a white screen of death with the Apple logo on the iPhone 8/X/11/12/13/14/15.

v iPhone jailbreaking. When you tried to jailbreak your iPhone, it may fail and cause some unexpected issues. A white screen will appear as a result of this.

v Hardware glitch. Sometimes, the cable connecting the iPhone's motherboard to the screen may come loose or even break, this will cause iPhone's white screen to die.

How to Fix Apple iPhone White Screen of Death on iPhone

No matter what causes this situation, let's explore all the solutions below to fix the iPhone white screen of death issue.

Method 1. Disable The Zoom Feature on iPhone

Before trying the other methods to fix the white screen of death iPhone 11, 12, 13, 14, 15 check whether you accidentally enabled the Zoom feature. Sometimes, you may have zoomed in on a document or image, which makes it look like your iPhone has a problem.

If this is the case, simply zoom out by double-tapping the screen with three fingers together. Then click to Settings > Accessibility> disable the Zoom feature.

Zoom Iphone

Method 2. Force to Restart Your iPhone

Usually, most iPhone users who face the iPhone white screen of death don’t have the chance to disable the Zoom feature at all. Forcing to restart your iPhone will become the effective way at some point. Because restarting the phone is the most common way to help people to fix the iOS system problem, like iPhone frozen on the white screen.

Check the detailed steps below to try a hard reset.

Force restart iPhone 8/X/XS/XR/11/12/13/14/15

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.

Force restart iPhone 7

Press and hold both the volume down button and the Sleep/Wake button at the same time. When the Apple logo appears, release both buttons.

Force restart iPhone 6s or iPhone SE (1st generation)

Press and hold both the Sleep/Wake button and the Home button at the same time. When the Apple logo appears, release both buttons.

Hard Reset Iphone

Method 3. Try Recovery Mode and Restore from Backup

If the methods above mentioned failing to work with white screen of death of iPhone 15/14/13, you can try to make your iPhone 13 in recovery mode, then use iTunes to restore data from backup.

Note: Entering the recovery mode will erase device data, so please backup your iPhone before starting.

Put Your iPhone in Recovery Mode

Step 1. If you're using iTunes, make sure you have the latest version of iTunes.

Step 2. On a Mac with macOS Catalina, open Finder. On a Mac with macOS Mojave or earlier, or a PC, open iTunes. If iTunes is already open, close it, then open it again.

Step 3. Keep your device connected and wait until the recovery mode screen appears:

iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the recovery mode screen.

iPhone 7/7 Plus, and iPod touch (7th generation): Press and hold the Top (or Side) and Volume Down buttons at the same time. Keep holding them until you see the recovery mode screen.

Step 4. Please keep holding the Side/ Volume Down/ or Home button until the iTunes logo appears. It means that your phone is now in Recovery mode.

Iphone Recovery Mode

Step 5. Then you will see a window pops up in iTunes offering to let you Update or Restore the phone. Please click Update to resolve the problem.

Itunes Repair Iphone Recover Mode

Step 6. Restore your phone from backup.

Method 4. Using DFU Mode

Device Firmware Update (DFU) Mode is even more powerful than Recovery Mode. It allows all devices to be restored from any state, including the iPhone white screen of death. This is more complex and tricker, but it's worth trying if nothing else has worked until now. To put your iPhone into DFU mode:

Step 1. Make sure you have installed the latest version of iTunes on computer.

Step 2. Connect your iPhone to computer and run iTunes.

Step 3. Put your device in DFU Mode.

● For iPhone 6s/6s Plus an earlier & iPad with Home button:

Press and hold the Power button and Home button together for 8-10 seconds > Release the Power button but continue to hold the Home button until your device appears in iTunes > Release the Home button.

● For iPhone 7/7 Plus:

Press and hold the Power button and Volume Down button together for 8-10 seconds > Release the Power button but continue to hold the Volume Down button until your device appears in iTunes > Release the Home button.

● For iPhone 8/X/11/12/13/14/15:

Quickly press and release the Volume Up button > Then quickly press and release the Volume Down button > Then press and hold the Side button until the screen goes black.

When the screen turns black, press and hold the Volume Down button while continuing to hold the Side button > After 5 seconds, release the Side button but continue to hold the Volume Down button until your device appears in iTunes.

Note: Nothing will be displayed on the screen when the device is in DFU mode. If open, iTunes will alert you that a device was detected in recovery mode. If not, repeat the process from the beginning.

Step 4. When iTunes can recognize your iPhone, please follow the onscreen instructions to restore the iPhone in iTunes.

Method 5. Contact Apple

After trying every troubleshooting method with no success, you probably cannot fix the problem on your own. Therefore, it is time for you to make an appointment with Apple.

Conclusion

That’s all the methods to fix the iPhone white screen of death issue. Here we want to point out that these ways can be applied just the same to fix the same glitch in an iPod or an iPad too. If you encounter the same problem in either of the iOS devices, simply follow the routine described above.