By AOMEI / Last Updated February 1, 2021

iOS 14.3 update not connected to internet issue

Checking for a software update failed. I have prepared iOS 14.3 on my iPhone XR, but it says failed verification because you are no longer connected to the internet. I’m sure I can use Internet in Safari, so I want to know why the warning appears and how to update my iPhone now. Thank you in advance.

- Question from Apple Community

The official iOS 14.4 has been released. You could get the latest iOS on your iPhone or by using iTunes.

If you got error 4000 when updating iPhone in iTunes, please refer to this guide Fix iPhone Update Error 4000.

If you have a problem with Internet issue when update iOS on iPhone, the tips in this passage are enough. The following sections would tell you what to do if iPhone insist on saying "you are not connect to the Internet" while you are.

Not Connect to Internet

There are a few issues in iOS 14, you still need to get prepared for getting into trouble on your iPhone. According to the users who have updated to iOS 14, there are severe issues like can't activate iPhone after iOS 14 update so you need to backup your iPhone before updating to iOS 14.4.

Now in the following sections, you would know what to do if iOS 14 update failed for internet problem?

Section 1. How to fix iOS 14.3 update not connected to Internet issue?

What you can't upgrade from iOS 14.3 to 14.4? Because there might be 2 reasons: The Internet is not good enough for iOS 14.3 update or there are wrong settings on iPhone. Try these solutions to troubleshoot and fix the problem.

Solution 1. Try another network

Network connection is very important. You should not use cellular data or public Wi-Fi to update to iOS 14.4. What’s more, if the Wi-Fi is very slow or not stable, iPhone won’t update and it would report that there is no Internet connected.

You need to try a good Wi-Fi. At least it could make you smoothly watching videos.

Solution 2. Reset Network Settings

iPhone settings might be modified by your apps, and some settings could stop you from updating to iOS 14.4. Sometimes you could not even check for updates and see the warning “Unable to Check for Update. An error occurred while checking for a software update.”.

> Steps to reset network settings:

Go to iPhone Settings > General > Reset > Reset Network Settings.

Note: This resetting will erase Wi-Fi passwords and Bluetooth connection. You need to memorize the passwords before that.

Reset Network Setting

Solutions 3. Remove previous iOS update/profile

iOS update should be unique. If you have download previous iOS update before, you need to remove it and then try updating to iOS 14.4 again.

> Steps to remove previous iOS update:

1. Go to iPhone Settings > General > iPhone storage.

2. Find the previous update and delete it.

3. Go to iPhone Settings > Profile Downloaded to update iPhone again.

iPhone Storage

Solution 4. Check iOS system status

When iOS 14.3 update says not connected to internet, except for the possible causes on iPhone, the terminal could let you cannot connect to the server. If there are too many people visiting the server or the engineers are maintaining the server, this issue might appear. You could go to Apple System Status to check it.

Apple System Status

Solutions 5. Force Restart iPhone

If there are system glitches on iPhone and they are not fixed by simple restarting, you could try a hard reset. This solution could totally restart all the iPhone service to make sure the system is ready for any task.

● iPhone 8 or later
1. Press the volume+ button and then quickly release.
2. Press the volume- button and then quickly release.
3. Press the power button for seconds and wait for the Apple logo appearing.
● iPhone 7 and iPhone 7 Plus
1. Press both the power button and volume- button for seconds.
2. Wait for the Apple logo appearing.
● iPhone 6s or earlier
1. Press both the power button and the Home button for seconds.
2. Wait for the Apple logo appearing.

Section 2. How to protect iPhone data before iOS 14.4 update?

iOS 14.4 is worth updating, but iPhone data still need to be taken care of. Fixing the issues might make you lose iPhone data, so you need to use AOMEI MBackupper to save important data like photos, videos, music, contacts, and messages to computer.

  • Select Data: You could preview iPhone data and select only the needed ones.

  • Widely Compatible: AOMEI MBackupper supports all the iPhone including iPhone 12 Pro/11/SE 2020.

> Steps to backup iPhone before update:

Download AOMEI MBackupper for free and connect iPhone to computer with USB cable.

Step 1. Select Custom Backup to save all the five kinds of iPhone data.

iPhone Custom Backup

Step 2. Click an icon on the home screen to preview and select iPhone data. Click OK.

Select iPhone Data

Step 3. Click Start Backup to save everything you choose.

Click Start Backup


Updating from iOS 14.3 to iOS 14.4 might let you face all kinds of problems. The above content introduces 5 solutions for you to fix iOS 14 update not connected to Internet issue.

To prevent iOS 14 issues from making you lose iPhone data, you need to use AOMEI MBackupper to save important data to computer.

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