By Nick / Last Updated October 21, 2020

iOS 14 update not connected to internet issue

Why does my iPhone say not connected to Internet when trying to update? I have prepared iOS 14 beta profile on my iPhone XR, but it says failed verification because you are no longer connected to the internet. I’m sure I can use Internet in Safari, so I want to know why the warning appears and how to update my iPhone now. Thank you in advance.

- Question from Apple Community

iOS 14 is ready to be releasing. Its new features, widgets, app library, picture in picture, etc. have attracted millions of users. After all, it is really a huge change on iPhone. This time, iPhone becomes less serious and brings more recreation and convenience. Users said the home screen is like Android now.

The official iOS 14 has not been released yet and the only way to use these new features on iPhone is updating iPhone with iOS 14 beta, but there would be many issues about it even before you successfully install it on your iPhone.

Not Connect to Internet

Although there are the minimum issues in iOS 14 beta compared with other betas, you still need to prepare for getting into trouble on your iPhone. According the users who have updated iOS 14 beta, sometime iPhone keeps restarting, cellular does not working, or Bluetooth connection could not be built.

What to do if iOS 14 update failed for internet problem? You would get to know why it happens and how to fix it with 5 solutions in the next section.

How to fix iOS 14 update not connected to Internet issue?

This could be caused by 2 reasons: The Internet is not good enough for iOS 14 update or there are wrong settings on iPhone. Try these solutions to troubleshoot and fix the problem.

Solution 1. Try another network

Network connection is very important. You should not use cellular data or public Wi-Fi to update iOS 14. What’s more, if the Wi-Fi is very slow or not stable, iPhone won’t update and it would report that there is no Internet connected.

You need to try a good Wi-Fi. At least it supports smoothly watching videos.

Solution 2. Reset Network Settings

iPhone settings might be modified by your apps, and some settings could stop you from updating iOS 14. Sometimes you could not even check for update and see the warning “Unable to Check for Update. An error occurred while checking for a software update.”.

You need to restore network settings.

Go to iPhone Settings > General > Reset > Reset Network Settings.

This resetting will erase Wi-Fi passwords and Bluetooth connection. You need to prepare for that.

Reset Network Setting

Solutions 3. Remove previous iOS update/profile

iOS update should be unique. If you have download iOS update before, you need to remove it and then try updating iOS 14 again.

1. Go to iPhone Settings > General > iPhone storage.

2. Find the previous update and delete it.

3. Go to iPhone Settings > Profile Downloaded to update iPhone again.

iPhone Storage

Solution 4. Check iOS system status

When iOS 14 update says not connected to internet, except the possible causes on iPhone, the terminal could let you cannot connect to the server. If there are too many people visiting the server or the engineers are maintaining the server, this issue might appear. You could go to Apple System Status to check it.

Apple System Status

Solutions 5. Force Restart iPhone

If there are system glitches on iPhone and they are not fixed by simple restarting, you could try a hard reset. This solution could totally restart all the iPhone service to make sure the system is ready for any task.

● iPhone 8 or later
1. Press the volume+ button and then quickly release.
2. Press the volume- button and then quickly release.
3. Press the power button for seconds and wait for the Apple logo appearing.
● iPhone 7 and iPhone 7 Plus
1. Press both the power button and volume- button for seconds.
2. Wait for the Apple logo appearing.
● iPhone 6s or earlier
1. Press both the power button and the Home button for seconds.
2. Wait for the Apple logo appearing.

Backup your iPhone before iOS 14 update

iOS 14 is worth updating, but iPhone data still need to be taken care of. It is very likely to have problem in iOS 14 beta, and to fix the issues might make you lose iPhone data, so you need to use AOMEI MBackupper to save important data like photos, videos, music, contacts, and messages to computer.

  • Free Software: You could copy unlimited data from iPhone to computer.

  • Select Data: You could preview iPhone data and select only the needed ones.

  • Widely Compatible: AOMEI MBackupper supports all the iPhone including iPhone 11/11 Pro/SE 2020.

Download AOMEI MBackupper for free and connect iPhone to computer with USB cable.

Step 1. Select Custom Backup to save all the five kinds of iPhone data.

iPhone Custom Backup

Step 2. Click an icon on the home screen to preview and select iPhone data. Click OK.

Select iPhone Data

Step 3. Click Start Backup to save everything you choose.

Click Start Backup


Updating iOS 14 might let you face all kinds of problems. The above content introduces 5 solutions for you to fix iOS 14 update not connected to Internet issue.

To prevent iOS 14 beta issues making you lose iPhone data, you need to use AOMEI MBackupper to save important data to computer.

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