By Lena / Last Updated June 15, 2021

Not Getting Text Notifications on iPhone with iOS 14

I have iOS 14.2. I am not getting pop-ups when I get messages for notifications nor is the banner showing up on my locked screen. I keep missing important texts. Very frustrating. Please help.

- Question from Apple Forum

When you receive a new message, this is how your iPhone is supposed to work: a message notification will appear on the lock screen, or a pop-up window will appear at the top if you are using it. Besides, the notification will be accompanied by sound or vibration.

Not Getting Text Notifications on iPhone

However, now you find that your iPhone will not make any sound when receiving messages from others, and there is no notification displayed. What’s worse, there is no red dot indicating that you have unread messages.

It’s really frustrating when you meet this “not getting text notifications on iPhone” issue. Why you meet this problem and how to solve it? Keep reading to learn more.

Why Is My iPhone Not Notifying Me When I Receive A Text?

Actually, many users have reported this “not getting text notifications on iPhone” error after updating to iOS 14. It’s one of the bugs that come with iOS 14. Initially, this issue was reported by iPhone 12 users, so this bug is considered unique to iPhone 12. But later, older iPhone users also reported this problem. That is to say, this bug can affect any iPhone running iOS 14.

How to Fix Not Getting Text Notifications on iPhone in iOS 14?

Here are some possible solutions that can help fix the “Not getting text notifications on iPhone in iOS 14” issue.

Works for all iPhone models including:
iPhone 6s/6s Plus, iPhone 7/7 Plus, iPhone 8/8 Plus, iPhone X/XR/XS (Max), iPhone 11 (Pro Max), iPhone SE 2020, iPhone 12 (Pro Max/Pro/mini)

Tip 1. Update iOS to the Latest Version

Sometimes, software update can occasionally cause trouble, but other times, software update will fix them. In the release notes for iOS 14.3, Apple claimed that the update resolved the “Some Messages notifications may not be received” issue. However, some users say that this problem still exists after the update.

Now iOS 14.6 is the latest version. You can upgrade your iPhone to it and see if the problem has been resolved. What can be confirmed is that Apple will eventually fix this annoying bug. Remember to update your iOS to the latest version.

iOS Software Update

Tip 2. Force Close Messages App

This is a temporary solution. Some users said that they will receive SMS notifications if they force the SMS app to be closed after sending a message. But this method does not work for everyone.

For iPhone X and later:

  • On the Home screen, swipe up from the bottom of the screen and pause in the middle of the screen.

  • Swipe right or left to find Messages.

  • Swipe up on Messages to close it.

iPhone SE, iPhone 8 and earlier, and iPod touch:

  • Double-click the Home button.

  • Swipe right or left to find Messages.

  • Swipe up on Messages to close it.

Besides, a few users found that only pinned conversations will lose notifications. You may unpin contacts to solve the not getting text notifications from one person issue.

Tip 3. Reboot Your iPhone

Force restart can help clear out all background apps and refresh your device’s memory, which can fix minor glitches that cause the “not getting text notifications on iPhone” issue. This is a method worth trying.

● Force restart iPhone 8 and later with Face ID :

Quickly press and release the Volume Up button > Quickly press and release the Volume Down button > Press and hold the Side/Power button until you see the Apple logo.

● Force restart iPhone 7/7 Plus:

Press and hold the Top button and Volume Down button together > Release both buttons when the Apple logo appears.

● Force restart iPhone 6s, SE and earlier with Home button:

Hold down the Home button and the Top (or Side) button at the same time > Release both buttons when the Apple logo appears.

Hard Reset iPhone

Tip 4. Check Your Settings

Make sure that all settings are set correctly. If you turn on or off a function, it may also cause the “not getting text notifications on iPhone” problem.

1. Make sure you have turned on Allow Notifications for Messages.

2. Go to Settings > Turn off Do Not Disturb option.

3. Make sure Deliver Quietly is not turned on for Messages.

4. Go to Settings > Tap General > Tap Date & Time > Turn on Set Automatically.

5. Turn off iMessage and turn it on again after a few seconds.

6. Turn off Bluetooth connection.

7. For anyone who not getting text notifications from one person, go to have a check if there is a crescent moon show up on the dialog box. If so, tap the conversion > tap “i” icon > turn off Hide Alerts > tap Done to confirm.

Bonus Tip. An Easy Way to Backup iPhone Messages and More

Messages are important to everyone. After all, the messages carry various communications with family, loved ones, friends, and colleagues. To make sure you don’t lose these important text messages, backup is necessary.

Neither iTunes nor iCloud provide a good way to back up text messages. iTunes will backup the whole iPhone content including the messages while iCloud offers limited cloud storage space.

To only backup text messages to computer, one professional iOS data backup tool called AOMEI MBackupper is a good choice.

● This tool lets you backup important messages instead of all of them.
● The backup is an image file that can help you save computer space.
● It allows you to restore messages selectively without data erasing.

Backup Messages

It also enables you to backup contacts, photos, videos, songs, etc. Go for it now to discover more!

Conclusion

That’s all for how to fix not getting text notifications on iPhone in iOS 14. You should make sure that all settings are correct and have been updated to the latest version of iOS. If the problem still exists, you may try to restore your iPhone or wait for Apple to fix it.