By Lena / Last Updated July 28, 2020

iPhone 11 Stuck on Swipe Up to Upgrade Screen

When upgrading my iPhone 11 Pro to iOS 13.4.1, I only get a white screen with the "Swipe up to upgrade" message. I can not do anything from there (swiping up does not work). Anyone with a similar problem?

- Question from Apple forum

iPhone X Stuck on Swipe Up to Upgrade Screen

I got the phone yesterday & it updated overnight. This morning it will not get off the swipe to update screen. Has this happened to anyone else?

- Question from Reddit

iPhone Stuck on Swipe up to Upgrade

The Issue: iPhone Stuck on Swipe Up to Upgrade Screen

The new iOS 14 comes out with various new features and you can’t want to have a try. However, the upgrade does not go smoothly as it supposed to. Your iPhone gets stuck on the “Swipe up to upgrade” screen. You have tried to swipe up the screen and it will ask for the passcode, then it will stay on the Apple logo and repeat this over and over.

It’s annoying to meet such a problem. Actually, this is a common problem that happens now and then. On iPhone 8 and earlier model, it usually shows the “Slide to upgrade” screen. And on iPhone X, iPhone XR, iPhone XS, and iPhone 11, it says “Swipe up to upgrade". Whatever, keep reading to learn how to fix this iPhone stuck on swipe up to upgrade screen problem.

How to Fix iPhone 11, XS, XR, X Stuck on Swipe Up to Upgrade Screen?

Here are the methods to bypass the “Swipe up to upgrade” screen. Try them one by one. These methods also applying to iPad stuck on swipe up to upgrade problem.

Solution 1. Restart Your iPhone

This is a small trick when meeting any iOS issues. If it does not work, move on to force restart your iPhone.

Solution 2. Force Restart Your iPhone

If the normal restart doesn’t work, a force restart is another way to go. Many users have got rid of the iPhone stuck on swipe up to upgrade error after a force restart.

● Force restart iPhone 11, XS, XR, X:

Quickly press and release the Volume Up button > Quickly press and release the Volume Down button > Press and hold the Side button until you see the Apple logo.

● Force restart iPad with Face ID:

Press and hold either Volume button and the Top button until the power off slider appears > Drag the slider, then wait 30 seconds for your device to turn off > Press and hold the Top button until you see the Apple logo.

Solution 3. Restore iPhone from iTunes Backup

Restoring iPhone with iTunes always helps solve a problem. If you have a previous backup, you can plug in your iPhone and perform a restore.

1. Make sure you have installed the latest version of iTunes.

2. Run iTunes > Connect your iPhone to computer via the USB cable.

3. Click the Device tab > Click Summary > Click Restore Backup > Choose the correct backup and start the restore.

Restore iPhone from iTunes Backup

Solution 4. Restore iPhone in Recovery Mode

If you do not mind losing data, you can choose to restore your iPhone in Recovery Mode. It will totally refresh your device and the “Swipe up to upgrade” screen will go away.

1. Update your iTunes to the latest version.

2. Run iTunes and plug in your iPhone.

3. Put your device in Recovery Mode.

● For iPhone 11, XS, XR, X:

Press and quickly release the Volume Up button > Press and quickly release the Volume Down button > Press and hold the Side button until you see the recovery mode screen.

● For iPad with Face ID:

Press and quickly release the Volume Up button > Press and quickly release the Volume Down button > Press and hold the Top button until your device begins to restart > Continue holding the Top button until your device goes into recovery mode.

4. A message will appear and ask if you want to Restore or Update your device. Please click Restore.

iTunes Recovery Mode iPhone

Wait for the restoration. When the process is complete, the Hello screen will appear and set up your iPhone as usual.

Bonus Tip: An Easy Way to Backup Your iPhone iPad

From the above, we have talked about how to fix the iPhone 11, XS, XR, X stuck on swipe up to upgrade screen. As you can see, you may lose some important data when you try to restore your iPhone if you have no backup.

Everyone knows backing up iPhone is important. However, to some degree, neither iTunes nor iCloud is a good backup method. You have no choice but to backup your whole iPhone. It will occupy quite a few storage space. Besides, selectively restore is also not supported and it will erase all existing data.

To make things simple, another easy-to-use iOS backup software - AOMEI MBackupper is recommended. It lets you backup and restore data you really need; Incremental backup allows you to backup newly added data; What’s more, it will not erase any data on device during the restoration.

Backup Your iPhone with AOMEI MBackupper

Get the tool to protect your iPhone data with ease!

Conclusion

That’s all for how to fix iPhone 11/XR/XS/X stuck on swipe up to upgrade screen. Did any of these solutions help solve your problem? If so, just share it to help more people. Or if you still have any questions about this issue, just leave a comment to let us know.