By Lena / Last Updated July 31, 2020

iPhone 11 Stuck on Apple Logo with Spinning Wheel

I have an iPhone 11 that suddenly stopped working. It went to an Apple logo with a spinning wheel. What can I need to do to fix this problem? Please help.

- Question from iPhone forum

iPhone XR Frozen Black Screen with Spinning Wheel

I have a brand new iPhone XR that suddenly stopped working. Now it has a black screen with a spinning wheel. What do I need to do to fix this problem?

- Question from Quora

iPhone 8 Stuck on Black Screen with Spinning Wheel

Hello! My iPhone 8 just suddenly froze up and after about 5 minutes the screen turned black with the spinning wheel. I've got absolutely no clue what to do, any tips?

- Question from Reddit

iPhone Stuck on Apple Logo with Spinning Wheel

In fact, iPhone stuck on black screen with spinning wheel is not a rare problem. It could happen at any time: after you turn on your iPhone, during or after iOS update, restore from backup, reset device, etc. Don’t panic! Read on to see why this error occurs and the solution to figure it out.

Why iPhone Stuck on Black Screen with Spinning Wheel?

Various reasons can make your iPhone stuck on and we cannot say for sure. Usually, iPhone gets stuck on black screen with spinning wheel because of software glitches. Besides, the hardware problems may also be the cause.

● Update error. Something goes wrong during the firmware update.
● Malware attack. The viruses may affect the performance of your device.
● Hardware issues. A physical component of your iPhone is damaged.

How to Fix iPhone Stuck on Black Screen with Spinning Wheel?

The following methods applying to all iPhone & iPad models including:
iPhone 6s/6s Plus, iPhone 7/7 Plus, iPhone 8/8 Plus, iPhone X/XR/XS (Max), iPhone 11 (Pro Max), iPhone SE 2020, iPad Pro/Air/mini.

Solution 1. Force Restart Device

Force restart will kill the apps running in the background and also help fix iOS bugs. This is a simple trick to get out of trouble when you encounter any issues. The process of force restarting the iPhone varies from device to device.

● Force restart iPhone 8 and later & iPad with Face ID :

Quickly press and release the Volume Up button > Quickly press and release the Volume Down button > Press and hold the Side/Top button until you see the Apple logo.

● Force restart iPhone 7/7 Plus:

Press and hold Power button and Volume Down button together > Release both buttons when the Apple logo appears.

● Force restart iPhone 6s, SE and earlier & iPad with Home button:

Hold down the Home button and the Power button at the same time > Release both buttons when the Apple logo appears.

Solution 2. Restore iPhone in Recovery Mode

If the force restart can’t help you get rid of the “iPhone stuck on Apple logo with spinning wheel” issue, then you can update or restore iPhone in Recovery Mode.

1. Make sure you have installed the latest version of iTunes on computer.

2. Plug in your iPhone and run iTunes.

3. Force restart your device to put it in Recovery Mode.

4. A pop-up window will appear and ask you to update or restore your device.

If you click Update, it will update your device to the newest version without data ease. But if it does not work, click Restore instead. It will erase all existing data and reinstall iOS.

iTunes Recovery Mode iPhone

Solution 3. Restore iPhone in DFU Mode

This is the last method that you can have a try to fix the iPhone stuck on black screen with spinning wheel problem. Compared to Recovery Mode, DFU (Device Firmware Update) is a deeper restore. Actually, it’s the deepest iPhone restoration. Please be aware that It will erase all existing data on your device.

1. Make sure you have installed the latest version of iTunes on computer.

2. Plug in your iPhone and run iTunes.

3. Put your device in DFU Mode.

- For iPhone 6s/6s Plus an earlier:

Press and hold the Power button and Home button together for 8 seconds > Release the Power button but continue to hold the Home button until your device appear in iTunes > Release the Home button.

- For iPhone 7/7 Plus:

Press and hold the Power button and Volume Down button together for 8 seconds > Release the Power button but continue to hold the Volume Down button until your device appear in iTunes > Release the Home button.

- For iPhone 8/8 Plus, iPhone X, XS, XS Max, XR, iPhone 11:

Quickly press and release the Volume Up button > Then quickly press and release the Volume Down button > Then press and hold the Side button until the screen goes black.

When the screen turns black, press and hold the Volume Down button while continuing to hold the Side button > After 5 seconds, release the Side button but continue to hold the Volume Down button until your device appears in iTunes.

Your iPhone screen display will be completely black if you have successfully entered DFU Mode. Try again if it’s not.

5. Click Restore to make it.

Conclusion

iPhone stuck on black screen with spinning wheel is a common problem and you can fix it through the above 3 methods. But if still failed to bypass the spinning wheel screen after trying all methods, you may need to contact Apple support.