By Lena / Last Updated August 21, 2020

iPhone 11 Stuck on Apple Logo After Update

I tried to update my iPhone 11 to the newest ios 14 update, and now it's stuck on the apple logo. I was connected to wifi and my phone was on the charger. It took 2 hours to finish loading/installing and then the apple logo came on the screen and never turned on. Please help.

- Question from an iPhone user

iPhone Stuck On Apple Logo

When iPhone or iPad failing to complete the boot-up process, users will find the device stuck on Apple logo, stuck on spinning wheel screen, stuck on black screen and so on. And here in this guide, we will focus on how to fix iPhone iPad stuck on Apple logo after update issue.

Why iPhone iPad Won’t Turn on Stuck on Apple Logo?

When turning on your iPhone or iPad, it will initialize the software and check all the hardware to make sure it is working properly. And during the process, you will see the Apple logo.

However, if something goes wrong during the update process that causes the software to be damaged, then the device will be difficult to start normally. Your device will be stuck on the Apple logo and won’t turn on.

How to Fix iPhone Stuck on Apple Logo After Update?

iPhone iPad stuck on Apple logo because something goes wrong during its startup routine. Try the solutions below to eliminate triggers that prevent your iPhone from starting normally.

►These solutions apply to all iPhone & iPad models including:
iPhone 6s/6s Plus, iPhone 7/7 Plus, iPhone 8/8 Plus, iPhone X/XR/XS (Max), iPhone 11 (Pro Max), iPhone SE 2020, iPad Pro/Air/mini.

Solution 1. Hard Reset Your Device

This is the first simple trick to fix iPhone stuck on Apple logo after update problem. The force restart can help clear out all background apps and refresh your device’s memory, which can fix minor glitches that cause the issue.

● Force restart iPhone 8 and later & iPad with Face ID :

Quickly press and release the Volume Up button > Quickly press and release the Volume Down button > Press and hold the Side/Power button until you see the Apple logo.

● Force restart iPhone 7/7 Plus:

Press and hold the Top button and Volume Down button together > Release both buttons when the Apple logo appears.

● Force restart iPhone 6s, SE and earlier & iPad with Home button:

Hold down the Home button and the Top (or Side) button at the same time > Release both buttons when the Apple logo appears.

Solution 2. Restore Device in Recovery Mode

If the force restart can’t fix “iPhone stuck on Apple logo after update” problem, then you can put your device in Recovery Mode and perform a restore or update. It will install a fresh version of iOS to get things back on track.

1. Download and install the latest version of iTunes on computer.

2. Run iTunes and plug in your iPhone or iPad.

- If a window pops up and says that you’re required to restore or update your iPhone, just follow the onscreen instructions to make it.

- Or you can force restart your device to put it in Recovery Mode and pop up window will appear.

iTunes Recovery Mode iPhone

  • If you choose Update, it will reinstall iOS or iPad OS without erasing your data.

  • If you choose Restore, it will reinstall iOS or iPad OS and all existed data will be erased.

Solution 3. Put Device in DFU Mode

DFU (Device Firmware Update) will completely flush your device out. Any code will be deleted and restored. It a deep restoration that is more comprehensive and used to solve difficult and serious problems. This is the last method you can try to fix the iPhone won’t turn on stuck on Apple logo after update. Please be aware that it will erase all your content on your device.

1. Make sure you have installed the latest version of iTunes on computer.

2. Plug in your iPhone and run iTunes.

3. Put your device in DFU Mode.

● For iPhone 6s/6s Plus an earlier & iPad with Home button:

Press and hold the Power button and Home button together for 8-10 seconds > Release the Power button but continue to hold the Home button until your device appears in iTunes > Release the Home button.

● For iPhone 7/7 Plus:

Press and hold the Power button and Volume Down button together for 8-10 seconds > Release the Power button but continue to hold the Volume Down button until your device appears in iTunes > Release the Home button.

● For iPhone 8/8 Plus, iPhone X, XS, XS Max, XR, iPhone 11 iPad with Face ID:

Quickly press and release the Volume Up button > Then quickly press and release the Volume Down button > Then press and hold the Side button until the screen goes black.

When the screen turns black, press and hold the Volume Down button while continuing to hold the Side button > After 5 seconds, release the Side button but continue to hold the Volume Down button until your device appears in iTunes.

Your iPhone screen display will be completely black if you have successfully entered DFU Mode. Try again if it’s not.

3. Follow the onscreen instructions to restore your device.

Conclusion

If all the above methods cannot help you fix the iPhone won’t turn on stuck on Apple logo after update problem, you may need to contact Apple Support via call, chat, email, even Twitter. Or you can go to Apple Store nearby to ask for help.