By Lena / Last Updated July 23, 2020

Unable to Install Update - An error occurred Installing iOS 14 public beta 2

I am trying to install ios 14 public beta on an iphone 6s Plus. When choosing to verify update, and error pops up. Any help as to why this is happening.

- Question from an iPhone user

Although the final version of iOS 14 will not come out until this fall, the beta version is available for users to have a try in advance. You are trying to installing iOS 14 public beta or developer beta, however, a message pops up and saying that “Unable to Install Update - An error occurred installing iOS 14 beta” just like the user asked above.

Well, this is a quite common problem that happens each year. Here in this guide, I’ll detail all methods that can help you troubleshoot the “An error occurred installing iOS 14 developer beta/public beta” issue. Keep reading.

Note: These methods also apply to fix the error when installing iPadOS 14.

►Important:
Have you backed up your iPhone? If haven’t, please do it now!
Be aware that there is always a risk of data loss when upgrading to new iOS. You definitely do not want to find that you lose contacts, photos, or any other files after the update. Refer to this How to Backup iPhone Before iOS 14 Update guide to backup your important data.

How to Fix Unable to Install Update An Error Occurred Installing iOS 14 Beta/iPadOS 14 Error?

The following are all the potential solutions you can have a try to troubleshoot the unable to install iOS 14/iPad OS 14 problem.

Solution 1. Check If Your Device Supports iOS 14

If your device is not compatible with iOS 14, then you may get the “Unable to Install Update - An Error Occurred Installing iOS 14” message. So first make sure that your device is on the supported list.

iOS 14 Supported Devices:

iPhone SE, iPhone SE 11 Pro/Pro Max/11, iPhone XS Max/XS/XR/X, iPhone 8/8 Plus, iPhone 7/7 Plus, iPhone 6s/6s Plus, iPhone SE, iPod touch 7

iPadOS 14 Supported Devices:

12.9-inch iPad Pro, 11-inch iPad Pro, 10.5-inch iPad Pro, 9.7-inch iPad Pro, iPad (7th gen), iPad (6th gen), iPad (5th gen), iPad mini (5th gen), iPad mini 4, iPad Air (3rd gen), iPad Air 2

Solution 2. Force Restart Your Device

A force restart can help you dump all junk files of your device and to refresh its memory. It’s a quick trick to fix minor system glitch to get rid of any iOS error. So you can try to force restart your iPhone or iPad when meeting the unable to install iOS 14 error.

Force restart iPhone 8 and later:

Quickly press and release the Volume Up button > Quickly press and release the Volume Down button > Press and hold the Side button until you see the Apple logo.

Force restart iPhone 7/7 Plus:

Press and hold Power button and Volume Down button together > Release both buttons when the Apple logo appears.

Force restart iPhone 6s, SE and earlier

Hold down the Home button and the Power button at the same time > Release both buttons when the Apple logo appears.

Force restart iPad with Face ID:

Press and hold either Volume button and the Top button until the power off slider appears > Drag the slider, then wait 30 seconds for your device to turn off > Press and hold the Top button until you see the Apple logo.

Force restart iPad with Home ID:

Press and hold the Top button until the power off slider appears > Drag the slider, then wait for 30 seconds for your device to turn off > Press and hold the Top button until you see the Apple logo.

Solution 3. Free Up Space

The iOS update requires quite a few free storage space. And the“Unable to Install Update - An Error Occurred Installing iOS 14” message usually pops up due to insufficient memory. You can go to have a check whether there is enough storage space to complete the update. You’d better make sure there is at least 5 GB free storage space.

Go to Settings > General > iPhone Storage to check and delete some useless files. You can also delete some old photos, messages, songs, or infrequently used apps to free up more space.

Solution 4. Delete Downloaded Firmware

The update will be interrupted because of insufficient space, poor network condition, etc. In this case, to let the update complete smoothly, you should delete the incomplete iOS 14 software update file and then restart the iOS update again.

Go to Settings > General > iPhone/iPad Storage > Find and tap the update file > Click Delete Update to make it.

Remove Software Update File

Solution 5. Check Network Connection

The iOS update also requires a stable network connection. The update download may get interrupted because of the poor Internet connection so you get the “Unable to Installing iOS 14” error message.

You can turn off/on Wi-Fi or turn off/on Airplane Mode to refresh the Internet. Besides, you can also try to reset network settings by going to Settings > General > Reset > Reset Network Settings. Then re-enter the password to join the Wi-Fi and try updating again.

Solution 6. Update Your Device via iTunes

If all the above methods cannot help you get rid of the “Unable to Install Update - An Error Occurred Installing iOS 14” message, you may try to update your iPhone or iPad via iTunes.

1. Download and install the latest version of iTunes on your computer.

2. Run iTunes and plug in your device.

3. Click the Device tab > Summary > Click Check for Update button.

Update to iOS 14 via iTunes

Conclusion

That’s all for how to fix the “Unable to Install Update - An error occurred installing iOS 14 beta”. Did any of these solutions help solve your problem? If so, just share it to help more people. Or if you still have any questions about this issue, just leave a comment to let us know.