By Lena / Last Updated January 20, 2020

The saved contacts help us know who is calling us. However, now you just find that it only showing the phone number instead of its contact name even though you have saved the contact information of that particular person. Actually, it’s a quite common problem for iPhone users. Some users also find the Message app not showing contacts. Don’t worry, keep reading to see why saved contacts not showing up on iPhone and how you can troubleshoot it.

Why Contacts Not Showing Up on iPhone?

Various reasons can lead to the contacts not showing up on iPhone issue. Most users find this problem after iOS 12/13 update or a restore. Sometimes iOS upgrades may change some settings and lead to the problem.

◆ iPhone is unable to access sync iCloud contacts.

◆ iPhone is unable to access the contacts you synced with Gmail, Yahoo, etc.

◆ You may mistakenly enable the Hide All Contacts option.

◆ iOS glitches can also lead to the contacts not showing issue.

How to Fix Contacts Not Showing Up on iPhone?

In most cases, your contacts not showing properly because of incorrect settings. Try the solutions one by one to help you troubleshoot the contacts not showing up on iPhone problem.

Tip 1. Restart Your iPhone

This is the first method you can ever have a try when you meet any iPhone problem. Or you can also try a forced reboot.

For iPhone 11, X, 8: press the Volume Up and Down button in turn > press and hold the Side button until you see the Apple logo.

For iPhone 7: press and hold both the Side and Volume Down buttons until the Apple logo appears.

For iPhone SE, iPhone 6 and earlier: press Home button and Power button at the same time until you see the Apple logo.

Tip 2. Check Contacts Sync

If you are using iCloud contacts sync, you can go to have a check whether it has been turned on. You may meet the contacts not showing up on iPhone issue when your device is unable to access contacts on iCloud. Go to Settings > tap your name > iCloud to have a check.

Enable Contacts Sync

If the Contacts Sync is on, you can toggle off/on to refresh the sync between your iPhone and iCloud. When you turn off Contacts Sync, please feel free to choose “Delete from My iPhone” on the pop-up window, your contacts are still in iCloud and you will not lose anything. Restart your iPhone and turn Contacts Sync on.

Tip 3. Check Gmail or Other Contacts Services

If you have synced your contacts with Gmail or other services, go to have a check whether the setting is correct. Go to Settings > Accounts and Passwords > tap your mail account and turn Contacts on. Or you can toggle the Contacts button off and turn it on again after 10 seconds.

Email Sync Contacts

Tip 4. Enable “Show All Contacts” Option

The saved contacts not showing up on iPhone issue may happen when you mistakenly enable the Hide All Contacts option. Go to Contacts app > tap Groups in the top left corner > Enable All on My iPhone option.

Tip 5. Log Out & In iCloud Account

The syncing errors on iCloud may lead to the contacts not showing up on iPhone problem. You can first log out and then log in again to have a try. Go to Settings > tap [your name] > iCloud > scroll down and choose Sign Out > enter your password to confirm. Restart your iPhone and log in back.

Tip 6. Disable Short Name

Go to Settings > Contacts > tap Short Name >Toggle off Short Name and then turn it on. Or you can totally disable it and go to have a check whether it works.

Tip 7. Update to Latest iOS Version

Apple keeps releasing new update to improve iPhone performance and also fix some bugs. So you can update the software to fix the contacts not showing up problem. Go to Settings > General > Software Update to make it.

Tip 8. Restore from iTunes or iCloud

If all the above methods cannot help you fix the contacts not showing up on iPhone problem and also you have backed up your iPhone, you can perform a restore to find your missing contacts. However, it will put the whole backup to your iPhone and erase all the existed data.

By the way, to help you only restore contacts next time, you can turn to mBackupper for help. It’s one free backup export for Windows PCs. It can help you backup contacts, messages, photos, music, etc in one-click. Or you can only backup the data you need. What’s more, it will not erase any existed data during the restore.

Back Up All

Compared to iTunes, mBackupper has a clear interface and user-friendly design, you can complete the transfer in only a few clicks. Go for it now and discover more!

Conclusion

That’s all for how to fix contacts not showing up on iPhone 11/X/XR/XS/8/7/6. Hope one of the solutions can help you get out of the trouble. Or if you have other questions about this issue, please feel free to leave a comment and we will reply to you as soon as possible.