The saved contacts help us know who is calling us. However, now you just
find that it only showing the phone number instead of its contact name even though you have
saved the contact information of that particular person. Actually, it’s a quite common problem
for iPhone users. Some users also find the Message app not showing contacts. Don’t worry, keep
reading to see why saved contacts not showing up on iPhone and how you can troubleshoot it.
Why Contacts Not Showing Up on iPhone?
Various reasons can lead to the contacts not showing up on iPhone issue. Most users find this
problem after iOS 12/13 update or a restore. Sometimes iOS upgrades may change some settings
and lead to the problem.
◆ iPhone is unable to access sync iCloud contacts.
◆ iPhone is unable to access the contacts you synced with Gmail, Yahoo, etc.
◆ You may mistakenly enable the Hide All Contacts option.
◆ iOS glitches can also lead to the contacts not showing issue.
How to Fix Contacts Not Showing Up on iPhone?
In most cases, your contacts not showing properly because of incorrect settings. Try the
solutions one by one to help you troubleshoot the contacts not showing up on iPhone
Tip 1. Restart Your iPhone
This is the first method you can ever have a try when you meet any iPhone problem. Or you can
also try a forced reboot.
For iPhone 11, X, 8: press the Volume Up and
Down button in turn > press and hold the Side button
until you see the Apple logo.
For iPhone 7: press and hold both the Side and Volume
Down buttons until the Apple logo appears.
For iPhone SE, iPhone 6 and earlier: press Home button and
Power button at the same time until you see the Apple logo.
Tip 2. Check Contacts Sync
If you are using iCloud contacts sync, you can go to have a check whether it has been turned
on. You may meet the contacts not showing up on iPhone issue when your device is unable to
access contacts on iCloud. Go to Settings > tap your name > iCloud to
have a check.
If the Contacts Sync is on, you can toggle off/on to refresh the sync between your iPhone and
iCloud. When you turn off Contacts Sync, please feel free to choose “Delete from My iPhone”
on the pop-up window, your contacts are still in iCloud and you will not lose anything.
Restart your iPhone and turn Contacts Sync on.
Tip 3. Check Gmail or Other Contacts Services
If you have synced your contacts with Gmail or other services, go to have a check whether the
setting is correct. Go to Settings > Accounts and
Passwords > tap your mail account and turn Contacts on. Or
you can toggle the Contacts button off and turn it on again after 10
Tip 4. Enable “Show All Contacts” Option
The saved contacts not showing up on iPhone issue may happen when you mistakenly enable the
Hide All Contacts option. Go to Contacts app > tap
Groups in the top left corner > Enable All on My iPhone
Tip 5. Log Out & In iCloud Account
The syncing errors on iCloud may lead to the contacts not showing up on iPhone problem. You
can first log out and then log in again to have a try. Go to Settings >
tap [your name] > iCloud > scroll down and choose
Sign Out > enter your password to confirm. Restart your iPhone and log
Tip 6. Disable Short Name
Go to Settings > Contacts > tap Short
Name >Toggle off Short Name and then turn it on. Or you can
totally disable it and go to have a check whether it works.
Tip 7. Update to Latest iOS Version
Apple keeps releasing new update to improve iPhone performance and also fix some bugs. So you
can update the software to fix the contacts not showing up problem. Go to
Settings > General > Software
Update to make it.
Tip 8. Restore from iTunes or iCloud
If all the above methods cannot help you fix the contacts not showing up on iPhone problem
and also you have backed up your iPhone, you can perform a restore to find your missing
contacts. However, it will put the whole backup to your iPhone and erase all the existed
By the way, to help you only restore contacts next time, you can turn to mBackupper for help. It’s one free
backup export for Windows PCs. It can help you backup contacts, messages, photos, music, etc in
one-click. Or you can only backup the data you need. What’s more, it will not erase any
existed data during the restore.
Compared to iTunes, mBackupper has a clear interface and user-friendly design, you can
complete the transfer in only a few clicks. Go for it now and discover more!
That’s all for how to fix contacts not showing up on iPhone 11/X/XR/XS/8/7/6. Hope one of the
solutions can help you get out of the trouble. Or if you have other questions about this
issue, please feel free to leave a comment and we will reply to you as soon as possible.