AOMEI Backupper 6.5.1 log is as follows: ====================== System Information ====================== Module Path: C:\Program Files (x86)\AOMEI\AOMEI Backupper 6.5.1\Backupper.exe Product Name: Windows 10 Pro (10.0.9200.2) OS Build Name: 19043.928 Service Package: OS Version: 10.0.9200.928 BuildLabEx: 19041.1.amd64fre.vb_release.191206-1406 Total Memory: 31953 MB Available Memory: 28457 MB System Root: C:\WINDOWS Processor Architecture: AMD64 Processor Number: 16 Current Time: 2021-7-27 17:39:9 ================================================================ [2021-07-27 17:39:09] : ============== SystemVersion ============== [2021-07-27 17:39:09] : System version: 6.2 [2021-07-27 17:39:09] : IsWow64: 1 [2021-07-27 17:39:09] : ============== SystemVersion ============== [2021-07-27 17:39:09] : System version: 6.2 [2021-07-27 17:39:09] : IsWow64: 1 [2021-07-27 17:39:09] Version==1 return code: 0x00000002, . [2021-07-27 17:39:09] [1 ]symlink.cpp(43): Failed to ZwQuerySymbolicLinkObject, err: -1073741789 [2021-07-27 17:39:09] [1 ]dyndisk.cpp(213): Failed to RegQueryValueEx on GetSysDgGuid. [2021-07-27 17:39:09] [0 ]ldmio.cpp(89): No dynamic disks are found. [2021-07-27 17:39:09] //////////////////////////////Dump Information//////////////////////////// [2021-07-27 17:39:09] Dump Disk: [2021-07-27 17:39:09] ================================================================ [2021-07-27 17:39:09] Disk Index Total Sector Geometry Product Name [2021-07-27 17:39:09] ---------- ------------ -------- ------------ [2021-07-27 17:39:09] 0 1000215216 (476.94GB) (62260,255,63) Micron 2300 NVMe 512GB (Basic Disk,GPT) [2021-07-27 17:39:09] [2021-07-27 17:39:09] [2021-07-27 17:39:09] Dump Volume: [2021-07-27 17:39:09] ================================================================ [2021-07-27 17:39:09] ID Volume File System Total Sector Used Sector Free Sector Type Status Cluster Size Volume Label [2021-07-27 17:39:09] -- ------ ----------- ------------ ----------- ----------- ---- ------ ------------ ------------ [2021-07-27 17:39:09] [2021-07-27 17:39:09] ID Volume File System Start Sector Total Sector Used Sector Free Sector Type Status Cluster Size Volume Label [2021-07-27 17:39:09] -- ------ ----------- ------------ ------------ ----------- ----------- ---- ------ ------------ ------------ [2021-07-27 17:39:09] 0.0 *: FAT32 2048 1024000 (500.00MB) 63528 (31.02MB) 960472 (468.98MB) Primary Ok,Sys 8 SYSTEM [2021-07-27 17:39:09] 0.1 *: Unformatted 1026048 262144 (128.00MB) 0 (0KB) 262144 (OKB) Primary Ok 0 [2021-07-27 17:39:09] 0.2 C: NTFS(Bitlocker) 1288192 499466239 (238.16GB) 95950584 (45.75GB) 403515655 (192.41GB) Primary Ok,Boot 8 SYSTEME [2021-07-27 17:39:09] 0.3 D: NTFS(Bitlocker) 500754432 499460095 (238.16GB) 349547056 (166.68GB) 149913039 (71.48GB) Primary Ok 8 DONNEES [2021-07-27 17:39:09] [2021-07-27 17:39:09] Dump Slice: [2021-07-27 17:39:09] ================================================================ [2021-07-27 17:39:09] ID ParentID SequenceID Offset Sector Start Sector Slice Size Unallocated [2021-07-27 17:39:09] -- -------- ---------- ------------- ------------ ---------- ----------- [2021-07-27 17:39:09] [2021-07-27 17:39:09] [997 ]EnumRemoteFolder.cpp(437): Connection3 0 [2021-07-27 17:39:09] [997 ]EnumRemoteFolder.cpp(500): 0 = InitNetWorkPath(\\129.20.xxx.xxx\XXXXXXX, user ...) [2021-07-27 17:39:10] : ============== SystemVersion ============== [2021-07-27 17:39:10] : System version: 6.2 [2021-07-27 17:39:10] : IsWow64: 1 [2021-07-27 17:39:10] [0 ]SelBackupDiskOrPartPage.cpp(222): open oneKey reg fail [2021-07-27 17:39:10] : ============== SystemVersion ============== [2021-07-27 17:39:10] : System version: 6.2 [2021-07-27 17:39:10] : IsWow64: 1 [2021-07-27 17:39:10] [0 ]SelSyncDiskOrPartPage.cpp(170): open oneKey reg fail [2021-07-27 17:39:10] : ============== SystemVersion ============== [2021-07-27 17:39:10] : System version: 6.2 [2021-07-27 17:39:10] : IsWow64: 1 [2021-07-27 17:39:10] : ============== SystemVersion ============== [2021-07-27 17:39:10] : System version: 6.2 [2021-07-27 17:39:10] : IsWow64: 1 [2021-07-27 17:39:10] : ============== SystemVersion ============== [2021-07-27 17:39:10] : System version: 6.2 [2021-07-27 17:39:10] : IsWow64: 1 [2021-07-27 17:39:10] : ============== SystemVersion ============== [2021-07-27 17:39:10] : System version: 6.2 [2021-07-27 17:39:10] : IsWow64: 1 [2021-07-27 17:39:10] [997 ]EnumRemoteFolder.cpp(437): Connection3 0 [2021-07-27 17:39:10] [997 ]EnumRemoteFolder.cpp(500): 0 = InitNetWorkPath(\\129.20.xxx.xxx\XXXXXXX, user ...) [2021-07-27 17:39:10] [0 ]Utility.cpp(591): AdjustTokenPrivileges 0 [2021-07-27 17:39:10] [0 ]Utility.cpp(591): AdjustTokenPrivileges 0 [2021-07-27 17:39:10] [0 ]Utility.cpp(591): AdjustTokenPrivileges 0 [2021-07-27 17:39:10] [0 ]Utility.cpp(591): AdjustTokenPrivileges 0 [2021-07-27 17:40:24] [2250 ]cmn.cpp(7809): no ok [2021-07-27 17:40:28] [2250 ]dwErrCode==NO_ERROR return code: 0x000008CA, helper.cpp(375). [2021-07-27 17:40:28] [2250 ]dwErrCode==NO_ERROR return code: 0x000008CA, helper.cpp(375). [2021-07-27 17:40:28] [2250 ]brwcs2wcs(pTmp, pPath, BufLength)>0 return code: 0x000008CA, helper.cpp(369). [2021-07-27 17:40:28] [0 ]helper.cpp(235): Service running [2021-07-27 17:40:28] [0 ]helper.cpp(258): ---- how long does checking service status ----- [2021-07-27 17:40:28] [0 ]helper.cpp(265): ---- end check service ---- [2021-07-27 17:40:28] [0 ]helper.cpp(291): ---- How long does it take to send the control code ---- [2021-07-27 17:40:28] [0 ]helper.cpp(312): ---- end send control code ----