kamlee

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kamlee
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  • Hello @iam   Sorry for the issue you encountered, What is the product of AOMEI you use causes the problem? Backupper or Partition Assistant? Would you specify the steps you did to clone the disk? Regards  Kam
  • Hello @Jarred   Sorry for the late reply. As shown in your screenshot, we saw you have manually added tasks to window scheduler,but backupper does not support the actions, since the task created by backupper will be on conflict with the tasks y…
  • Hi Jarred  Would you tell me what schedule you have set? it would be better if you provide some screenshots for us. Ragards.
  • Hi elton75,  Sorry for the late reply and the inconvenience. As for your issue,backupper bootable media is not listed on the recovery menu since it is not install to your primary partition but to an external USB stick or CD/DVD drives. You may e…
  • Hello daddyschlich,  Sorry for the inconvenience,As you described, your attempt to add incremental backup schedule to DVD storage is not supported by our program. You may create a new task and save the image to local or external HDs.  Regard…
  • Hi Jarred  Sorry for the inconvenience, but backupper is now unable to run a schedule under the condition of which the system is logged off. You may try to create a new task and reset the schedule.If it reaches the time of the task but your comp…
  • Hello Sargan   Each of the backup types including System backup / Partition backup / Disk backup can apply incremental version based on the full backup image created. Regards Kam AOMEI Support Team
  • Hello Bikram, Sorry for the late reply and the issue you encountered. The cause of your issue might be the loss of the boot information, you may try to fix it with a winPE system or with a windows 8 installation DVD 's repair function. Or you m…
  • Hello Jeff Sorry for the late reply, would you tell us what information you were given by the program when the issue appeared?  Regards Kam AOMEI Support Team
    in Raid 10 Comment by kamlee August 2014
  • Hello staiger,  Thanks for your precious suggestion, I have reported to our development team for further optimization. Thanks for your supporting.:)  Regards  Kam AOMEI Support Team
  • Hello Rakkien ,  As you mentioned what you have done is a DISK backup,when it comes to restoring, you have to ensure that your new disk space is larger than the one you backed up. hope you enjoy it.:)  Regards  Kam AOMEI Support Team
  • Hello jhemphill,   We are sorry for the issue you encountered. We wonder whether you were using Creating ISO file then burn into your external drive? Have you got any error notice? We suggest you to create ISO file and do again burning to the pa…
  • Hello hahnkathio,   We are sorry for the inconvenience this problem brought to you. We have kept your feedback and will consider fixing this bug in further updates. Thanks for your supporting.  Regards  Kam  AOMEI Support Team
  •  Hello sylvio2000  Our backuper is able to be running in bootable media, you can create bootable media using the backup utility.  Regards  Kam AOMEI Support Team
  • Hi TasteMyRage    Thanks for your reporting. We suggest you to do defragment and chkdsk before your conversion operation and try again converting. If the issue persists, please get back to us.:)  Regards  Kam  AOMEI Support Team
  • Hi TasteMyRage  Thanks for your suggestion, I will report to our developers for further optimization. Thank your for your supporting.  Regards  Kam AOMEI Support Team
  • Hi rf_pt  Sorry for the late reply. Would you specify how you want to restore to your system? Since you have successfully backed up then normally you could just select the restore option to realize it.  Regards  Kam AOMEI Support Team
  • Hi Gsmit ,  As for your issue, we suggest you to fix your disk error first, to find where the bad sector locates and hide it, then run defragment and chkdsk.exe. Finally apply again backup.  Regards  Kam AOMEI Support Team
  • Hi laeee   Sorry for the late reply. And thanks for your great suggestions, I will report them to our developers. Hope you enjoy our product.:)  Regards  Kam AOMEI Support Team
  • hello ramagodz,   Sorry for the late reply. You have expressly stated the issue As for the problem, you tried to backup to NAS successfully but failed to scheduled the backup to NAS, so we wonder if there's anything wrong with the connection wh…
  • Hi atiq,   Thanks for your suggestion very much, and we are making effort to add as more as possible language versions in the future for worldwide users.  Regards  Kam AOMEI Support Team
  • Hi Troggolodite,  Sorry for the late reply. As for your issue, we wonder if you were losing your internal disk showing or external? Was your system running properly? And could you provide some screenshots?  Regards  Kam  AOMEI Support Team
  • Hello azuli,  Sorry for the late reply. As for your issue, have you done other operations such as resizing or flitting partitions? since changing partition letters or name does not require rebooting. And you might restart to window safemode an…
  • Hello, Sorry for the late reply. Have you tried it on your real machine and how is it working? Theoretically bootable media supports running on vm ware, would you check if there's anything wrong with the connection? If you have any other que…
  • Hello Mary,  Sorry for the late reply. Bad sector means that your disk has some physical damage, this is hardly to fix. The better way is to avoid using the bad sectors by hiding the partition where the bad sector located in.But this is not the …
  • Hello,  Sorry for the late reply. Would you tell us that have you watched the restore process and seen any differences between the two restore? Did you got any unusual notice? If you have any other questions or suggestions, please feel f…
  • Hi Roch,   We have replied to your email, would you please provide the details of the failure such as some screenshots. Best Regards, Kam AOMEI Support Team
  • Hi  mpk222 I am afraid that the cause of your issue maybe the existing potential disk error or some physical damaged sectors.  We suggest you to run chkdsk n: /f (where n replaces drive letter) command line to fix potential errors, and try a…
  • Hello darylsonnier, Thanks for your compliment and precious suggestions. We have reported your advise to our Development Team for future optimizing of our products,we are struggling to make our users more satisfied in using experience.Please ke…
  • Hello Ethical, As you described above, seems you've missed some steps while you operating.please refer to the screenshots below: fig1:Select your destination disk. fig2:Drag rightward to maximize the partition size on destination disk. …