BrianWong

Comments

• 

  Please select the whole disk and then right click and you will see that option.

  in AOMEI Partition Assistant will not Convert GPT to MBR (1.3 TB Drive) Comment by BrianWong August 2015

• Hi, nightwalker,caould you please tell me what size your file that were about to back up ? Is it possible to create a small one and then send it to us ?
  

  in Error 4105 'Not enough memory to process this command" Comment by BrianWong August 2015

• Hi

  Thanks for posting !

  I have submitted this to developers and I  will get back to you ASAP.
  

  in NTFS to FAT32 convertion issuue Comment by BrianWong July 2015

• Hey, that will be more convinence, isn't it ?

  It may be different because of system and enviorment. And of course not the date...
  

  in How big should be an ampe.iso BootCD archive? Comment by BrianWong July 2015

• Hi

  Could you please attach a screenshot or photo ?
  

  in Trouble-Using a Bootable USB drive. Comment by BrianWong July 2015

• Hi

  Could you please tell me what software you are using ? Partition Assistant or AOMEI Backupper ?
  

  in How to register when no internet is available Comment by BrianWong July 2015

• Hi
  

  Could you please tell me what error it is ? Was there an error code ?

  A screenshot will be very appreciated.

  in Error partioning 32GB Sandisk USB Jumpdrive Comment by BrianWong July 2015

• That's right !

  I will tell developers to add this feature. Thanks for your advice !

  in Update 2.2 to 2.8.0 Comment by BrianWong July 2015

• Hi

  Please don't worry !  Backup files will not be deleted.
  

  in Update 2.2 to 2.8.0 Comment by BrianWong July 2015

• Hi

  Thanks for posting !
  

  Please tell me your email address.
  

  in System Clone Unlocking Feature Inoperative Comment by BrianWong July 2015

• Hi,

  there is no way that Backupper force users to change IP, please send us picture of it and logs files.

  The email adderss is : [email protected]

  in Share name doesn't work.... IP number does! Comment by BrianWong July 2015

• Hi,

  Backupper doesn't support OS before XP.

  And are you sure you imported the right password ?

  Please send us the logs files and we will let developers see what problem is.

  The email adderss is : [email protected]

  in Send NTLM responses for WinPE bootable disc Comment by BrianWong July 2015

• Hi,
  

  What OS you are using ? It may be because that driver for usb 3.0 hasn't been added.

  Anyway, since the lack of information, I suggest you send us the "PE.iso" so that we can do a full scan to see where the problem is.

  in AOMEI Backupper 2.8 doesn't start from USB/CD anymore Comment by BrianWong July 2015

• Hi , Nixa

  Have you ever installed AIK/ADK ?  Have you added drive for usb3.0 ?
  

  Due to the lack of  information , I can't give you a proper answer. I suggest you send us a "PE.iso" so that we can do a full scan then give you a ni…

  in Backupper Bootup Disk Won't Complete Bootup Comment by BrianWong July 2015

• Hi, could you be more specific ?  I don't think I can get what you mean.
  

  in System Image Only Comment by BrianWong July 2015

• Hi， It is designed to do these things but for ensuring safety of your data of usb, you may need to make a backup before you do them.
  

  in convert from NTFS to FAT32 and from FAT32 to NTFS Comment by BrianWong July 2015

• Hi, have you done it like this :
  

  http://www.backup-utility.com/help/create-bootable-disk.html

  And wh…

  in Cannot boot from usb after backup... Comment by BrianWong July 2015

• Hi,  It's so glad to hear that you didn't lose any data !

  The reason why this happen may be like what you said. When you were required to restart your computer, it entered PE, so it might be because Backupper under PE chose the wrong disk.<…

  in System image restored to wrong disk Comment by BrianWong July 2015

• Well, please follow these steps : restart your computer. (Else if) reinstall AOMEI Backupper. (Else if) send your log to us so that we can give you solutions.

  Thanks so much for using our product !
  

  in Can't backup => Information Code: 4140 Comment by BrianWong June 2015