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  • Just a thought. If your old drive was showing errors that could be the problem. Even though it seems to be working there may be underlying structural problems causing the problem with the clone. First of all, try to backup all important files while …
  • Try this : https://www.backup-utility.com/help/explore-image.html If explorer won't work, try Q-dir. Google it and download.
  • Long way around to accomplish this, but you can make a backup of your Toshiba drive and then do a restore to the PNY drive using the Bootable Aomei disk (USB). Not sure why the clone wouldn't work but this method should get the job done. Basically, …
  • That should work for you. Just so you're not surprised if you're awake when the backup runs, the screen will come on when the backup starts. A small popup may appear momentarily in the bottom right corner advising the backup is running. Your screen …
  • Did you try and boot from the CD that hung at 99%? This is a quite common glitch (unfortunately) but it's been my experience that even though it does stop at 99%, the CD is still functional. Try booting from it and see what happens. It may take a fe…
  • I don't think you can run a backup if the PC is in the sleep mode. This is a Windows restriction. This is one article of many (google sleep mode and backups) that talks about it: https://social.technet.microsoft.com/Forums/windows/en-US/0519d44d-fdc…
  • What mode is your PC in overnight? Sleep, hibernate, awake with screen off, other?
  • With the limited space, I would recommend just creating a Full backup set without any schedule. That way you could manually delete the old backup and just open Aomei and run the manual backup. I know it's a pain but don't know of any other way unles…
  • I'm assuming you are using the Pro version. Your problem is your backup destination is really too small to allow much flexibility. You are right, the new backup is made before the erase. Your best bet would be to get a larger HDD. If you're using a …
  • It's probably just me, but I really don't understand what you're doing. What's on the 2TB Firecuda? Was it ever set to be a boot drive? What boot order do you have set in your BIOS when you connect the Firecuda? How is Aomei back up trying to boot w…
  • An incremental backup requires a full backup as a base and each individual incremental relies on every preceeding  incremental backup to work. Your best bet right now is to delete the first full backup (7:47pm version). You don't need it. To save yo…
  • In Windows, go to Disk Management and see if you can extend the partition to fill the drive. You should be showing about 420Gb of unallocated space.
  • Did you change your BIOS (UEFI) to boot from UEFI mode or is it in Legacy mode? Appears you had an issue with overclocking and your BIOS was reset to default which may have set it to legacy mode. That's only a guess. If you power off and on 3 times,…
  • Go here first: https://www.backup-utility.com/help/system-backup.html  At the bottom of that article you will see (in blue) Schedule Backup and Backup Scheme. Set the schedule for monthly and the day you want it on. When you set up the scheme, make …
  • You cannot use Aomei to restore a backup made by Win 10. You need to create a Windows repair disk to do that. You can make it on any PC running Windows 7 through 10. In Win 10 go to the control panel home, then Update and Security, backup, "looking …
  • I couldn't do it either. I emailed support. They sent me this link: http://www2.aomeisoftware.com/download/pa/full/DM_Pro.zip  It will not open a webpage, but just gives a prompt to download the file. I saved it, unzipped it and ran the .exe. You wi…
    in EdwinSmits Comment by Flyer October 25
  • Do you have addition "physical" drives or multiple "partitions" on the same drive? Multiple physical drives would require each drive (disk) to be backed up separately. Multiple partitions on one drive would be included in a Disk backup as @admin ans…
  • Is the PC not booting? Are you trying to "view" or "restore" the image? If you can't get into your PC you can use any other PC to download free Backupper and create a new bootable USB. If your PC is bootable just use file explorer or the Utility sec…
  • My apologies. I did not realize you were not an English language speaker as a first language. That clears things up a bit as I thought you were not reading the help section. Please feel free to continue post here as needed and I'm sure things will w…
  • If you boot into that CD/DVD, the clone function is there and will perform the clone in a pre windows environment. I have no idea whether that will give you the results you're looking for. RE the slow boot: it may have been the same build as your pr…
  • What you are saying is still not correct. A CLONE is to move your drive to another drive. A BACKUP is to keep an image of your drive in case you need to restore it because of failure, corruption, etc. If you only have a C partition on your drive you…
  • I found this quote in a thread from March. I doubt if it will satisfy you but it "may be" what is accounting for your missing 24Gb...... From the admin.... "Unlike .ost files, the SoftwareDistribution folder is more like a Windows function, not real…
  • An Aomei SYSTEM clone will only clone the C partition and those that are necessary to make the drive bootable. An Aomei DISK clone should clone the C partition, those necessary to make the drive bootable AND any other partitions that are on the driv…
  • You can read about each here: https://www.backup-utility.com/help/
  • You should always be able to see them in Disk Management and they should have an * instead of a letter. If you're seeing them in Aomei or Disk Management without a letter they aren't accessible. The only way you should see them AND be accessible wou…
  • The free version of Aomei will provide all the necessary functions to make a backup image and restore it in case of a crash. The paid for PRO version will give you more flexibility and some added functions that you may or may not want or need. Read …
  • I'm still confused, but that may just be me. I'm still not sure what you're trying to do by cloning your drive. If you're trying to create a way to restore your PC AFTER a C drive crash, you want to make a backup image of the disk and keep that imag…
  • Why do you want to "clone", what I assume is your C drive, to an external drive? You can't boot from it without great difficulty if at all. If you want to create a disk or system image to be used as a backup and save it to the external that is a com…
  • If you have any problems, I or someone here can explain the diskpart operation. It is not complicated and if you made an Aomei bootable media disk, which I'm assuming you did or you wouldn't be able to perform a restore to your C drive, that functio…
  • It should overwrite but to be sure to get the best results, if you can, boot into diskpart and clean the drive first. I've done it both ways in test restores to a spare SSD and both have worked with no problems with the final restore. You can always…