Gentlemanmike

Comments

• Thanks everyone for your help - just to update you of the current position:

  
  

  I did explore the backup image through the utilities menu; Aomei calls it a virtual partition rather than a virtual drive but it does appear on the PC …

  in Unable to access My documents on a virtual drive Comment by Gentlemanmike February 2018

• I tried cmd.exe and it let me navigate to the directory but I used the 'tree' command and it says that 'no subfolders exist'! The backup even verified itself when I did it. Doesn't a backup automatically backup everything including any subfolders…

  in Unable to access My documents on a virtual drive Comment by Gentlemanmike February 2018

• XYexplorer and Q-Dir

  in Unable to access My documents on a virtual drive Comment by Gentlemanmike February 2018

• Sorry, I should have said that I ran them as administrator. Unfortunately I have no other spare machine to check the backup image on.
  

  in Unable to access My documents on a virtual drive Comment by Gentlemanmike February 2018

• I have tried several replacement explorer programs and used them in administrator mode but I still get access denied.
  

  in Unable to access My documents on a virtual drive Comment by Gentlemanmike February 2018