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  • @jh30uk, The speed is down to 1MB/s again after you enable the AOMEI service again in MSCONFIG?  The ABsync program is for real time sync. Generally, when the real-time sync is syncing data, it will continually read and write the source and target d…
  • Hi Ofamous1, Sorry for the inconvenience. As for BSOD problem, please download and install the following version: https://drive.google.com/file/d/1mMS49ygKoWFcEacDw6T6KDdZ-lQP6AUZ/view?usp=drivesdk Please first uninstall AOMEI Backupper you have ins…
  • Hi 2162peck, We check that your license code is valid. Please check the following items: 1, Maybe the license code is changed when you put in it, for example the letter is wrong, there is space before or behind the license code. We advise you that…
  • @Jh30uk, sorry for the inconvenience. As for the Confirmation Mail, it indeed is a bug of the system. Our technician recently optimize it.  As for the sync, did you create common sync via the old version? or real-time sync? For the original common s…
  • Hi Muniategui, AOMEI Backupper currently doesn't support saving backups to the online cloud. We will add the feature in the near future.
  • Hi KCPTECH, Our program can clone the PS4 Hard Drive. But, PS4 has Anti-piracy protection mechanism, so the system and grams of the PS4 might be unable to use on the cloned SSD. Our program only can clone the data.
  • BitTech, Our technician has fixed the BSOD problem in the win10 environment. But, there are still some issues in win7 environment. Our technician is fixing it. After these issues on win7 environment are solved, we will update the solution to every n…
  • @ MIKE551, sorry for the inconvenience. We have replied to your email. If you still don't receive our email, please check your order information from here: https://support.cleverbridge.com/hc/en-us
    in MIKE551 Comment by admin August 3
  • Hi Backup2besave, " display is off"---Did you mean that GUI of AOMEI Backupper is off? How did you check the backup speed? Could you take screenshots of the speed when the display is off and on so that we check the problem further?
  • @JeffN, Do you have the problem again with the special version we offered? It should be not related to windows update.
  • @Extramints, Yes, please try the special v5.8 we offered. After that, please check if the backup tasks will disappear again.
  • @Gamtrulia, did you use AOMEI Backupper or AOMEI PE Builder to create WinPE ISO? Do you have the problem with WinPE bootable USB created by our program directly?
  • Hi BitTech, What system are you using? Are you using AOMEI Backupper Standard Edition? As for the problem, we have a fixed edition for win10 system. Please try it. AOMEIBackupperStd.exe:https://drive.google.com/file/d/1Ns3vvcqTBgxnQGBaKdFdTPdnh3Dtd…
  • This is very strange. We have submitted the problem to our technician to test and check further.
  • Hi EliiO, Are there other logs under C:\Windows\amlog? Such as, ampa1.log.
  • The WinPE bootable media of AOMEI Backupper will boot your computer into Windows PE. So, the windows isn't running when you boot into WinPE. If the computer is already on & running, you can directly install and run AOMEI Backupper under windows …
  • Hello Tjsepka, Please try the following version: https://drive.google.com/file/d/1mMS49ygKoWFcEacDw6T6KDdZ-lQP6AUZ/view?usp=drivesdk Please first uninstall AOMEI Backupper you have installed via Control Panel, then delete ambakdrv.sys, ammntdrv.sys,…
  • Hi Lioninstreet, The program can create Windows to Go to an external drive connected via USB port. So, if the drive is recognized as a removable drive, you still can create the windows to go. Please try it.
  • Hi Baffled99, "If I create a WinPE bootable USB stick, does that mean AOMEI will be on the same USB stick?"---When you create WinPE of AOMEI Backupepr to the USB, it will first format the USB drive. So, you can't use the Windows 10 bootable USB thum…
  • Hi KNet, Did you mean that error code 4140 has been solved after reinstalling v5.8? If you get the problem again, please send us the new log files so that we check.
  • Hi Baffled99, You can boot from the original disk, then install and run AOMEI Backupper on the original disk, then restore backup to new SSD. Or, you can boot from the original disk, then install and run AOMEI Backupper on the original disk, and the…
  • Hi EliiO, Did you merge the deleted recovery partition to "system" partition or C: drive (boot partition)? Could you take a screenshot of the Partition Assistant so that we check the layout of your disk?
  • Hi EliiO, As for "Failed to..." errors, you can ignore these errors. It is normal. And, the log records the operations: Deleting Partition (delete recovery partition), Moving and Resizing Partition (move the deleted recovery partition and resize(add…
  • Hi Mdubin, Sorry for the inconvenience. We currently can't know why the restored system can't work. Our technicians need to check the layout and status of the restored disk and then analyze it further. We can't analyze the reason only based on the b…
  • Hi KNet, Sorry for the inconvenience. As for 4140 error, could you send us log folder under the installation directory of AOMEI Backupper so that we check and analyze? 
  • Hi Huggy719, Do you want to purchase AOMEI Backupper Pro Yearly Edition?
  • Hi Al_N, Sorry for the inconvenience. We have submitted the problem to our technician to check and optimize further.
  • Hi Testerics, Thanks for your suggestion. We will submit it to our dev team.
  • Hi Lioninstreet, Sorry that we indeed don't test Corsair USB 3.1 GTX.  " it is not seen as by an OS as removable media"---What mean? AOMEI Partition Assistant can't read it as removable media?
  • Hi Al_N, We currently don't know why the confirmation email can't be sent to your email. Have you also checked the spam folder? We have submitted the problem to our technician to check and analyze further. We can confirm your email on our backgroun…