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Failed to access the network path

claymationclaymation
edited January 2016 in AOMEI Products Support

I'm getting: "AOMEI Backupper Failed to access the network path, please check if your username, password, and

network path are correct."


I can browse to my NAS device using Windows Explorer but not using Backupper's interface.


OS: Windows Vista

NAS Device:  WD My Cloud 4TB

Backupper Std Ed v3.2


Comments

  • adminadmin

    As for your problem, please deleteall "NAS.xml" in the  installation directory of thesoftware and under the path（C:\ProgramData\AomeiBR).

    And then please re-connect your NAS again.

    There is one thing we need to tell you that "ProgramData" is a hidden folder and you need toset to show all the hiddenfolders/files.


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