Backupper Not Seeing External HD
I am trying to restore a backup image to a hard drive I have externally connected to my computer. The drive is recognized in My Computer and has a drive letter, but when I go to restore to this drive, Backupper does not see or recognize the drive. I only see my own C drive and recovery partition as option to restore the image to. This is also true for disk cloning. Help!
Comments
Helpdesk,
I've seen that happen before when the partition table on a drive gets damaged. Try running a disk check on the drive.
Okay, so I tried a different drive that was wiped, and the software still does not see the drive. I ran a disk check on the last drive and it did not come up with errors. The drives are basic. What gives?
I am trying to clone to the E drive which is a hard drive hooked up externally via usb
I really want my company to purchase this software for disk cloning but obviously we will not if it does not work in this manner.
Helpdesk,
Is the image stored on the c: or e: drive? Also, can you attach a screenshot of the restore screen where the drive selection is invalid and a copy of any log files that you see in the installation folder for Backupper. Oh, and what version are you running?
I do not see where disc cloning stores an image? I am trying to clone the c drive to the e drive but it does not see the hard drive E. Running 2.0.3
I tried using backup and restore to clone but it would not boot once I put the hard drive into a computer. It said no boot partition was found
I just figured it out. I hit the reload button and it now sees the external HD. Thanks!
Glad you have it working now!